Game Expansion Pack not appearing in Launcher

My Late Night expansion pack for the sims 3 is downloaded on the EA app but it isn't appearing in the sims 3 launcher. I bought this pack months ago and never had a problem until now. I already tried the 'Install packs' button on the launcher but it just takes me back to the EA app and I can't re-install the pack anyway. How do I get my pack to appear in the launcher if it is already downloaded on the EA app??

missing content

technical issues

1 Reply

EA_mplsnow
Community Manager
34 minutes ago
Hey KikiFme271,

Have you been accessing the expansion pack through a subscription, like EA Play or Xbox Game Pass, that's since expired? You can confirm this by checking your order history for the pack's purchase.

If the pack doesn't appear in your order history, it was likely granted through the subscription and removed with its expiration.

Let us know what you find, thanks!