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@mschro303 The original thread you posted in was for SimCity, so I split your comment and moved it into the Sims/mac section.
To get rid of the "finalizing" message, please run the Origin reset tool for macs:
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
You also don't need to have Origin running to play—just use the Sims 3 icon in Applications. If you get an unknown error message, please let me know which packs you've installed so far. It's easier to work with just the base game first, and then add packs once you've confirmed that it launches, but either way is fine.
Thank you SO much. I really appreciate it!
- 7 years ago
Wait, the reinstall worked but instead of the game saying finalizing it says play and when i click it a window says "unknown error occurred."
- puzzlezaddict7 years agoHero+
@mschro303 No worries; I unmarked the solution, since you're still having issues. There are several causes for the unknown error, and which workarounds you apply will depend on a couple of factors.
Have you installed any packs yet, and if so, which ones? Four of them (Ambitions, Late Night, Fast Lane, and Outdoor Living) don't install correctly, but it's simple enough to fix the problem. It is easier though to describe what to do if I know which packs are involved.
If you only have the base game installed, please provide your mac's specs, as well as the device ID of your graphics card. Here's how to find that information:
https://bluebellflora.com/2018/07/24/sims-3-mac-players-i-need-your-help/#Information
And please also let me know if you've ever done an uninstall on this computer, especially if you had one or more packs installed before that are not installed now.
- 7 years ago
I bought the bundle that gets you the base game and the Late Night. I have not done an uninstall for sims 3 on my mac before. Thank you!!!
- 6 years ago
I’m in same position if you figure it out lmk
[edit: email address removed]
- puzzlezaddict6 years agoHero+
@kevincuevas2019 Please post the full specs of your Mac, including operating system, as described here:
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