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I’m in same position if you figure it out lmk
[edit: email address removed]
@kevincuevas2019 Please post the full specs of your Mac, including operating system, as described here:
- 6 years ago
I'm having the same problem. I haven't installed anything but the base game. I have a Macbook pro:
Operating system: High Sierra v. 10.13.6
Mac model: macbook pro 13-inch, 2017, two thunderbolt 3 ports
Processor: 2.3 GHz Intel Core i5
Memory: 8 GB 2133 MHz LPDDR3
Graphics: intel iris plus graphics 640 1536MB
I'm not running any antivirus. I don't have any expansions installed yet, but I own late night, showtime, Pets and design and high-tech stuff pack. I don't have any mods yet as I can't play the game.
- puzzlezaddict6 years agoHero+
@juditee If Origin is stuck finalizing, please run the reset tool:
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
It's also best to run the Super Patch (digital download version) before doing anything else.
https://bluebellflora.com/sims-3-manual-super-patch-for-mac-1-67/
Whether Origin is working or not, it's easier to launch the game from its icon in Applications\The Sims 3. Try that, and let me know whether the launcher opens. If it does, but you press play and get the server error instead, that's fine—it will go away once you install your packs. But if you try to open the launcher and get an unknown error, that needs to be addressed first.
- 6 years ago
It gets an unknown error before launching the menu
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