Game is stuck on Finalizing after Installing
I am having the same problem but on the Mac and I am not tech savvy at all so if someone could walk me through step by step to get sims 3 to stop saying "finalizing" I would really appreciate it. It...
Forum Discussion
@kevincuevas2019 Please post the full specs of your Mac, including operating system, as described here:
I'm having the same problem. I haven't installed anything but the base game. I have a Macbook pro:
Operating system: High Sierra v. 10.13.6
Mac model: macbook pro 13-inch, 2017, two thunderbolt 3 ports
Processor: 2.3 GHz Intel Core i5
Memory: 8 GB 2133 MHz LPDDR3
Graphics: intel iris plus graphics 640 1536MB
I'm not running any antivirus. I don't have any expansions installed yet, but I own late night, showtime, Pets and design and high-tech stuff pack. I don't have any mods yet as I can't play the game.
@juditee If Origin is stuck finalizing, please run the reset tool:
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
It's also best to run the Super Patch (digital download version) before doing anything else.
https://bluebellflora.com/sims-3-manual-super-patch-for-mac-1-67/
Whether Origin is working or not, it's easier to launch the game from its icon in Applications\The Sims 3. Try that, and let me know whether the launcher opens. If it does, but you press play and get the server error instead, that's fine—it will go away once you install your packs. But if you try to open the launcher and get an unknown error, that needs to be addressed first.
It gets an unknown error before launching the menu
@juditee Okay, then you'll need to manually add your graphics card to the game's database. There are two files, graphicscards.sgr and graphicsrules.sgr, that need to be edited. You can find instructions, along with text already prepared for your Intel 640, here:
https://bluebellflora.com/2018/07/24/sims-3-mac-players-i-need-your-help/#Filesready
Click on the link for the 640, download the readme and the two text files, and follow the instrucitons to add the relevant text to each of the .sgr files. Then launch the game again, and let me know whether it works. (Don't run the Super Patch again, or it wil undo these edits.) Again, the server error can be ignored; the point is to see whether you can get past the unknown error and open the launcher.
