Game Keeps Freezing On New Dell XPS
@juegoconfuego There are a few interesting errors in your dxdiag that weren't there the last time. All of them are in the Windows Error Report (WER) section at the bottom of the dxdiag. First of all, your new dxdiag has one of these, and your old one had two:
Event Name: LiveKernelEvent Response: Not available Cab Id: 6ad7f7e9-f79e-4a14-ae07-d4afd2f0b90d Problem signature: P1: 141 P2: ffffa90b97fca460 P3: fffff801921a6b44 P4: 0 P5: 0 P6: 10_0_22000 P7: 0_0 P8: 768_1 P9: P10:which is a video driver timeout: the graphics driver stopped responding for a certain amount of time, so Windows recorded an error. Your new dxdiag also has these:
Event Name: LiveKernelEvent Response: Not available Cab Id: 841f7b82-3eba-4c9e-ac89-6bcb07e3a581 Problem signature: P1: 1a8 P2: 8 P3: 0 P4: 0 P5: 0 P6: 10_0_22000 P7: 0_0 P8: 768_1 P9: P10:Event Name: LiveKernelEvent Response: Not available Cab Id: 5c465324-b410-4046-ace6-da881214b0b5 Problem signature: P1: 1b8 P2: 8 P3: 0 P4: 0 P5: 0 P6: 10_0_22000 P7: 0_0 P8: 768_1 P9: P10:which are both user-initiated dumps, meaning that you, or perhaps the Dell support people, triggered the errors. These would only be of interest if you have no idea how they happened AND they don't correspond to any other issues you've been seeing. On that note, you can check the timestamps in the Reliability Monitor: hit Windows key-R, enter
"perfmon /rel" without quotes, and you'll see a chart listing errors and updates with a column for each day. Aside from checking the timestamps for the above errors, you can also reference the info you find there when dealing with Dell support.Still, you can ignore the second and third errors, at least for now, and focus on the video driver timeout, which is one of the reasons (the other being the LiveKernelEvent 117 errors) I originally suggested doing a clean uninstall and reinstall of the graphics driver. I'd still do that given that you're seeing this error again: it shouldn't cause any harm, and a misfiring video driver can cause all sorts of trouble.
As for limiting your in-game framerates, you really do need to take care of that. Your Nvidia graphics card is fast enough to throw wildly high fps and overwork itself in the process, which isn't good for the long-term health of the card. Since you have a laptop with dual GPUs, it may not be straightforward, but the first thing to try is using Nvidia Control Panel. Right-click on your desktop, select the CP, choose Manage 3D Settings > Program settings, choose TS3.exe from the list, scroll down to Max frame rate, set it to 59, and click Apply.
Open your game, load a save, open the cheats console (crtl-shift-C), and enter "fps on" without quotes. The number will appear in the upper-right corner, and it should never go above the limit you've set, 59 in this case. You can also try 58 or 60 if it doesn't stick.
If none of those work, you'll need an outside tool. Let me know whether you ever play in windowed mode or only in fullscreen, since that will determine which options you have.
