Graphics not detected
My game firstly worked perfectly on my sony vaio laptop, but then I downloaded windows 8.1 and each time I try to play the sims 3 it always pops up with a warning message saying no supported video gra...
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Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_90AB104D&REV_04\3&11583659&0&B0
Driver: C:\WINDOWS\system32\DRIVERS\HECIx64.sys, 8.01.0000.1263 (English), 8/6/2012 17:48:09, 62784 bytes
Name: Intel(R) 7 Series Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_90AB104D&REV_04\3&11583659&0&FA
Driver: C:\WINDOWS\system32\DRIVERS\iaStorA.sys, 11.05.0003.1004 (English), 8/24/2012 15:46:51, 645952 bytes
Name: Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_90AB104D&REV_04\3&11583659&0&A0
Driver: C:\WINDOWS\system32\DRIVERS\UCX01000.SYS, 6.03.9600.16384 (English), 8/22/2013 12:43:33, 189792 bytes
Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 6.03.9600.16384 (English), 8/22/2013 12:43:34, 325472 bytes
Name: Intel(R) HD Graphics 4000
Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_90AB104D&REV_09\3&11583659&0&10
Driver: C:\WINDOWS\system32\DRIVERS\igdkmd64.sys, 10.18.0010.3304 (English), 9/16/2013 08:32:32, 4170752 bytes
Driver: C:\WINDOWS\system32\igd10iumd64.dll, 10.18.0010.3304 (English), 9/16/2013 08:32:26, 13744128 bytes
Driver: C:\WINDOWS\system32\igdusc64.dll, 8.15.0010.9141 (English), 9/16/2013 08:32:34, 4414976 bytes
Driver: C:\WINDOWS\system32\igdmd64.dll, 9/16/2013 08:32:32, 365568 bytes
Driver: C:\WINDOWS\system32\igfxcmrt64.dll, 3.00.0000.1015 (English), 9/16/2013 08:32:36, 151552 bytes
Driver: C:\WINDOWS\system32\igfx11cmrt64.dll, 3.00.0000.1015 (English), 9/16/2013 08:32:36, 143360 bytes
Driver: C:\WINDOWS\system32\igfxcmjit64.dll, 3.00.0000.1015 (English), 9/16/2013 08:32:36, 2064896 bytes
Driver: C:\WINDOWS\system32\IccLibDll_x64.dll, 9/16/2013 08:32:18, 94208 bytes
Driver: C:\WINDOWS\system32\igdde64.dll, 9/16/2013 08:32:26, 220672 bytes
Driver: C:\WINDOWS\SysWow64\igdde32.dll, 9/16/2013 08:32:26, 180736 bytes
Driver: C:\WINDOWS\system32\iglhxs64.vp, 9/16/2013 08:32:42, 2948 bytes
Driver: C:\WINDOWS\system32\iglhxo64.vp, 9/16/2013 08:32:42, 44025 bytes
Driver: C:\WINDOWS\system32\iglhxc64.vp, 9/16/2013 08:32:42, 43494 bytes
Driver: C:\WINDOWS\system32\iglhxg64.vp, 9/16/2013 08:32:42, 43256 bytes
Driver: C:\WINDOWS\system32\iglhxo64_dev.vp, 9/16/2013 08:32:42, 42079 bytes
Driver: C:\WINDOWS\system32\iglhxc64_dev.vp, 9/16/2013 08:32:42, 43816 bytes
Driver: C:\WINDOWS\system32\iglhxg64_dev.vp, 9/16/2013 08:32:42, 43298 bytes
Driver: C:\WINDOWS\system32\iglhxa64.vp, 9/16/2013 08:32:42, 1125 bytes
Driver: C:\WINDOWS\system32\iglhxa64.cpa, 9/16/2013 08:32:42, 2813952 bytes
Driver: C:\WINDOWS\system32\iglhcp64.dll, 9.00.0020.9000 (English), 9/16/2013 08:32:42, 214528 bytes
Driver: C:\WINDOWS\system32\iglhsip64.dll, 9.00.0020.9000 (English), 9/16/2013 08:32:42, 1127424 bytes
Driver: C:\WINDOWS\SysWow64\igdusc32.dll, 8.15.0010.9141 (English), 9/16/2013 08:32:34, 3509760 bytes
Driver: C:\WINDOWS\SysWow64\igdmd32.dll, 9/16/2013 08:32:32, 303104 bytes
Driver: C:\WINDOWS\SysWow64\igd10iumd32.dll, 10.18.0010.3304 (English), 9/16/2013 08:32:24, 13139968 bytes
Driver: C:\WINDOWS\SysWow64\igdumdim32.dll, 10.18.0010.3304 (English), 9/16/2013 08:32:34, 11373056 bytes
Driver: C:\WINDOWS\SysWow64\igdail32.dll, 9/16/2013 08:32:26, 142848 bytes
Driver: C:\WINDOWS\SysWow64\igfxdv32.dll, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 492032 bytes
Driver: C:\WINDOWS\SysWow64\iglhcp32.dll, 9.00.0020.9000 (English), 9/16/2013 08:32:42, 179712 bytes
Driver: C:\WINDOWS\SysWow64\iglhsip32.dll, 9.00.0020.9000 (English), 9/16/2013 08:32:42, 1123328 bytes
Driver: C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe, 9.00.0020.9000 (English), 9/16/2013 08:32:44, 279000 bytes
Driver: C:\WINDOWS\SysWow64\igfxcmrt32.dll, 3.00.0000.1015 (English), 9/16/2013 08:32:36, 129024 bytes
Driver: C:\WINDOWS\SysWow64\igfx11cmrt32.dll, 3.00.0000.1015 (English), 9/16/2013 08:32:36, 122880 bytes
Driver: C:\WINDOWS\SysWow64\igfxcmjit32.dll, 3.00.0000.1015 (English), 9/16/2013 08:32:36, 1814016 bytes
Driver: C:\WINDOWS\system32\difx64.exe, 1.04.0001.0000 (English), 9/16/2013 08:32:16, 153048 bytes
Driver: C:\WINDOWS\system32\hccutils.dll, 8.15.0010.3304 (English), 9/16/2013 08:32:18, 223744 bytes
Driver: C:\WINDOWS\system32\igfxsrvc.dll, 8.15.0010.3304 (English), 9/16/2013 08:32:42, 66560 bytes
Driver: C:\WINDOWS\system32\igfxsrvc.exe, 8.15.0010.3304 (English), 9/16/2013 08:32:42, 844760 bytes
Driver: C:\WINDOWS\system32\igfxpph.dll, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 548864 bytes
Driver: C:\WINDOWS\system32\igfxcpl.cpl, 8.15.0010.3304 (English), 9/16/2013 08:32:36, 279040 bytes
Driver: C:\WINDOWS\system32\igfxdev.dll, 8.15.0010.3304 (English), 9/16/2013 08:32:36, 623104 bytes
Driver: C:\WINDOWS\system32\igfxdo.dll, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 243712 bytes
Driver: C:\WINDOWS\system32\igfxtray.exe, 8.15.0010.3304 (English), 9/16/2013 08:32:42, 391128 bytes
Driver: C:\WINDOWS\system32\hkcmd.exe, 8.15.0010.3304 (English), 9/16/2013 08:32:18, 771032 bytes
Driver: C:\WINDOWS\system32\igfxress.dll, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 9081856 bytes
Driver: C:\WINDOWS\system32\igfxpers.exe, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 769496 bytes
Driver: C:\WINDOWS\system32\igfxTMM.dll, 8.15.0010.3304 (English), 9/16/2013 08:32:42, 345600 bytes
Driver: C:\WINDOWS\system32\gfxSrvc.dll, 8.15.0010.3304 (English), 9/16/2013 08:32:18, 194048 bytes
Driver: C:\WINDOWS\system32\GfxUIEx.exe, 8.15.0010.3304 (English), 9/16/2013 08:32:18, 7586264 bytes
Driver: C:\WINDOWS\system32\GfxUIEx.exe.config, 9/16/2013 08:32:18, 1806 bytes
Driver: C:\WINDOWS\system32\DPTopologyApp.exe, 8.15.0010.3304 (English), 9/16/2013 08:32:16, 530392 bytes
Driver: C:\WINDOWS\system32\DPTopologyApp.exe.config, 9/16/2013 08:32:16, 935 bytes
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