Graphics not detected
My game firstly worked perfectly on my sony vaio laptop, but then I downloaded windows 8.1 and each time I try to play the sims 3 it always pops up with a warning message saying no supported video gra...
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Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Driver: C:\WINDOWS\system32\CustomModeApp.exe, 8.15.0010.3304 (English), 9/16/2013 08:32:16, 396248 bytes
Driver: C:\WINDOWS\system32\CustomModeApp.exe.config, 9/16/2013 08:32:16, 935 bytes
Driver: C:\WINDOWS\system32\GfxRes.dll, 1.00.0000.0000 (English), 9/16/2013 08:32:16, 2384896 bytes
Driver: C:\WINDOWS\system32\MetroIntelGenericUIFramework.dll, 1.00.0000.0000 (English), 9/16/2013 08:32:48, 4067328 bytes
Driver: C:\WINDOWS\system32\GfxUIHotKeyMenu.exe, 8.15.0010.3304 (English), 9/16/2013 08:32:18, 754648 bytes
Driver: C:\WINDOWS\system32\GfxUIHotKeyMenu.exe.config, 9/16/2013 08:32:18, 264 bytes
Driver: C:\WINDOWS\system32\IGFXDEVLib.dll, 1.00.0000.0000 (Invariant Language), 9/16/2013 08:32:38, 12288 bytes
Driver: C:\WINDOWS\system32\igfxext.exe, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 393688 bytes
Driver: C:\WINDOWS\system32\igfxexps.dll, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 29184 bytes
Driver: C:\WINDOWS\SysWow64\igfxexps32.dll, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 25088 bytes
Driver: C:\WINDOWS\system32\igfxrara.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 521728 bytes
Driver: C:\WINDOWS\system32\igfxrchs.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 513024 bytes
Driver: C:\WINDOWS\system32\igfxrcht.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 513536 bytes
Driver: C:\WINDOWS\system32\igfxrdan.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 523776 bytes
Driver: C:\WINDOWS\system32\igfxrdeu.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 526336 bytes
Driver: C:\WINDOWS\system32\igfxrenu.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 371200 bytes
Driver: C:\WINDOWS\system32\igfxresn.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 526848 bytes
Driver: C:\WINDOWS\system32\igfxrfin.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 524800 bytes
Driver: C:\WINDOWS\system32\igfxrfra.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 526848 bytes
Driver: C:\WINDOWS\system32\igfxrheb.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 522240 bytes
Driver: C:\WINDOWS\system32\igfxrhrv.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 525312 bytes
Driver: C:\WINDOWS\system32\igfxrita.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 525824 bytes
Driver: C:\WINDOWS\system32\igfxrjpn.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 517120 bytes
Driver: C:\WINDOWS\system32\igfxrkor.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 516096 bytes
Driver: C:\WINDOWS\system32\igfxrnld.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 526336 bytes
Driver: C:\WINDOWS\system32\igfxrnor.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 523776 bytes
Driver: C:\WINDOWS\system32\igfxrplk.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 526848 bytes
Driver: C:\WINDOWS\system32\igfxrptb.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 524288 bytes
Driver: C:\WINDOWS\system32\igfxrptg.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 525312 bytes
Driver: C:\WINDOWS\system32\igfxrrom.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 525824 bytes
Driver: C:\WINDOWS\system32\igfxrrus.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 526336 bytes
Driver: C:\WINDOWS\system32\igfxrsky.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 525824 bytes
Driver: C:\WINDOWS\system32\igfxrslv.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 524800 bytes
Driver: C:\WINDOWS\system32\igfxrsve.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 524800 bytes
Driver: C:\WINDOWS\system32\igfxrtha.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:42, 523776 bytes
Driver: C:\WINDOWS\system32\igfxrcsy.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 525312 bytes
Driver: C:\WINDOWS\system32\igfxrell.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:38, 527360 bytes
Driver: C:\WINDOWS\system32\igfxrhun.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:40, 525312 bytes
Driver: C:\WINDOWS\system32\igfxrtrk.lrc, 8.15.0010.3304 (English), 9/16/2013 08:32:42, 524288 bytes
Driver: C:\WINDOWS\system32\Gfxres.ar-SA.resources, 9/16/2013 08:32:16, 199481 bytes
Driver: C:\WINDOWS\system32\Gfxres.cs-CZ.resources, 9/16/2013 08:32:16, 170996 bytes
Driver: C:\WINDOWS\system32\Gfxres.da-DK.resources, 9/16/2013 08:32:16, 164698 bytes
Driver: C:\WINDOWS\system32\Gfxres.de-DE.resources, 9/16/2013 08:32:16, 176638 bytes
Driver: C:\WINDOWS\system32\Gfxres.el-GR.resources, 9/16/2013 08:32:18, 251862 bytes
Driver: C:\WINDOWS\system32\Gfxres.es-ES.resources, 9/16/2013 08:32:18, 176940 bytes
Driver: C:\WINDOWS\system32\Gfxres.en-US.resources, 9/16/2013 08:32:18, 159947 bytes
Driver: C:\WINDOWS\system32\Gfxres.fi-FI.resources, 9/16/2013 08:32:18, 172041 bytes
Driver: C:\WINDOWS\system32\Gfxres.fr-FR.resources, 9/16/2013 08:32:18, 176666 bytes
Driver: C:\WINDOWS\system32\Gfxres.he-IL.resources, 9/16/2013 08:32:18, 191088 bytes
Driver: C:\WINDOWS\system32\Gfxres.hr-HR.resources, 9/16/2013 08:32:18, 170175 bytes
Driver: C:\WINDOWS\system32\Gfxres.hu-HU.resources, 9/16/2013 08:32:18, 174244 bytes
Driver: C:\WINDOWS\system32\Gfxres.it-IT.resources, 9/16/2013 08:32:18, 179230 bytes
Driver: C:\WINDOWS\system32\Gfxres.ja-JP.resources, 9/16/2013 08:32:18, 197044 bytes
Driver: C:\WINDOWS\system32\Gfxres.ko-KR.resources, 9/16/2013 08:32:18, 179353 bytes
Driver: C:\WINDOWS\system32\Gfxres.nb-NO.resources, 9/16/2013 08:32:18, 165374 bytes
Driver: C:\WINDOWS\system32\Gfxres.nl-NL.resources, 9/16/2013 08:32:18, 173495 bytes
Driver: C:\WINDOWS\system32\Gfxres.pl-PL.resources, 9/16/2013 08:32:18, 173813 bytes
Driver: C:\WINDOWS\system32\Gfxres.pt-BR.resources, 9/16/2013 08:32:18, 172750 bytes
Driver: C:\WINDOWS\system32\Gfxres.pt-PT.resources, 9/16/2013 08:32:18, 171310 bytes
Driver: C:\WINDOWS\system32\Gfxres.ro-RO.resources, 9/16/2013 08:32:18, 175259 bytes
Driver: C:\WINDOWS\system32\Gfxres.ru-RU.resources, 9/16/2013 08:32:18, 233588 bytes
Driver: C:\WINDOWS\system32\Gfxres.sk-SK.resources, 9/16/2013 08:32:18, 171709 bytes
Driver: C:\WINDOWS\system32\Gfxres.sl-SI.resources, 9/16/2013 08:32:18, 166672 bytes
Driver: C:\WINDOWS\system32\Gfxres.sv-SE.resources, 9/16/2013 08:32:18, 171547 bytes
Driver: C:\WINDOWS\system32\Gfxres.th-TH.resources, 9/16/2013 08:32:18, 265385 bytes
Driver: C:\WINDOWS\system32\Gfxres.tr-TR.resources, 9/16/2013 08:32:18, 173953 bytes
Driver: C:\WINDOWS\system32\Gfxres.zh-CN.resources, 9/16/2013 08:32:18, 151473 bytes
Driver: C:\WINDOWS\system32\Gfxres.zh-TW.resources, 9/16/2013 08:32:18, 153249 bytes
Driver: C:\WINDOWS\system32\ig7icd64.dll, 10.18.0010.3304 (English), 9/16/2013 08:32:24, 7841280 bytes
Driver: C:\WINDOWS\SysWow64\ig7icd32.dll, 10.18.0010.3304 (English), 9/16/2013 08:32:22, 6226432 bytes
Driver: C:\WINDOWS\system32\igdumdim64.dll, 10.18.0010.3304 (English), 9/16/2013 08:32:34, 12081664 bytes
Driver: C:\WINDOWS\system32\igdail64.dll, 9/16/2013 08:32:26, 160256 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\llvm_release_license.txt, 9/16/2013 08:32:56, 1981 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\readme.txt, 9/16/2013 08:32:58, 9788 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\version.ini, 9/16/2013 08:33:00, 32 bytes
Driver: C:\WINDOWS\SysWow64\Intel_OpenCL_ICD32.dll, 1.02.0011.0000 (English), 9/16/2013 08:32:44, 60416 bytes
Driver: C:\WINDOWS\SysWow64\IntelOpenCL32.dll, 1.01.0000.1005 (English), 9/16/2013 08:32:44, 253440 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\task_executor32.dll, 1.01.0000.0000 (English), 9/16/2013 08:32:58, 207872 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\OclCpuBackend32.dll, 1.01.0000.0000 (English), 9/16/2013 08:32:56, 6758912 bytes
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