Graphics not detected
My game firstly worked perfectly on my sony vaio laptop, but then I downloaded windows 8.1 and each time I try to play the sims 3 it always pops up with a warning message saying no supported video gra...
Forum Discussion
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\intelocl32.dll, 1.01.0000.0000 (English), 9/16/2013 08:32:56, 626688 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\cpu_device32.dll, 1.01.0000.0000 (English), 9/16/2013 08:32:56, 285184 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8.rtl, 9/16/2013 08:32:56, 2986764 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8_img_cbk.o, 9/16/2013 08:32:56, 240244 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8_img_cbk.rtl, 9/16/2013 08:32:56, 375380 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9.rtl, 9/16/2013 08:32:54, 2930216 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9_img_cbk.o, 9/16/2013 08:32:54, 234396 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9_img_cbk.rtl, 9/16/2013 08:32:54, 374552 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9.rtl, 9/16/2013 08:32:56, 2408580 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9_img_cbk.o, 9/16/2013 08:32:56, 197272 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9_img_cbk.rtl, 9/16/2013 08:32:56, 329372 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clang_compiler32.dll, 1.01.0000.0000 (English), 9/16/2013 08:32:52, 14889472 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_n8.dll, 2.00.0000.0000 (English), 9/16/2013 08:33:02, 5894144 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_g9.dll, 2.00.0000.0000 (English), 9/16/2013 08:33:00, 5165056 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_s9.dll, 2.00.0000.0000 (English), 9/16/2013 08:33:02, 4677632 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbbmalloc.dll, 4.01.2013.0411 (), 9/16/2013 08:33:00, 186296 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbb.dll, 4.01.2013.0411 (), 9/16/2013 08:33:00, 330680 bytes
Driver: C:\WINDOWS\system32\Intel_OpenCL_ICD64.dll, 1.02.0011.0000 (English), 9/16/2013 08:32:44, 64000 bytes
Driver: C:\WINDOWS\system32\IntelOpenCL64.dll, 1.01.0000.1005 (English), 9/16/2013 08:32:44, 304640 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\task_executor64.dll, 1.01.0000.0000 (English), 9/16/2013 08:33:00, 246272 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\OclCpuBackend64.dll, 1.01.0000.0000 (English), 9/16/2013 08:32:58, 9161728 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\intelocl64.dll, 1.01.0000.0000 (English), 9/16/2013 08:32:56, 797184 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\cpu_device64.dll, 1.01.0000.0000 (English), 9/16/2013 08:32:56, 343040 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8.rtl, 9/16/2013 08:32:54, 2941464 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8_img_cbk.o, 9/16/2013 08:32:56, 295744 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8_img_cbk.rtl, 9/16/2013 08:32:56, 388464 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9.rtl, 9/16/2013 08:32:54, 2884992 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.o, 9/16/2013 08:32:54, 284840 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.rtl, 9/16/2013 08:32:54, 387724 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9.rtl, 9/16/2013 08:32:56, 2365892 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9_img_cbk.o, 9/16/2013 08:32:56, 228328 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9_img_cbk.rtl, 9/16/2013 08:32:56, 342372 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clang_compiler64.dll, 1.01.0000.0000 (English), 9/16/2013 08:32:54, 19576320 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_h8.dll, 2.00.0000.0000 (English), 9/16/2013 08:33:00, 6090752 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_e9.dll, 2.00.0000.0000 (English), 9/16/2013 08:33:00, 5512192 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_l9.dll, 2.00.0000.0000 (English), 9/16/2013 08:33:00, 5059072 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\tbb\tbbmalloc.dll, 4.01.2013.0411 (), 9/16/2013 08:33:00, 224696 bytes
Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\tbb\tbb.dll, 4.01.2013.0411 (), 9/16/2013 08:33:00, 410552 bytes
Driver: C:\WINDOWS\SysWow64\IntelOpenCL32.dll, 1.01.0000.1005 (English), 9/16/2013 08:32:44, 253440 bytes
Driver: C:\WINDOWS\SysWow64\igdbcl32.dll, 10.18.0010.3304 (English), 9/16/2013 08:32:26, 290816 bytes
Driver: C:\WINDOWS\SysWow64\igdrcl32.dll, 10.18.0010.3304 (English), 9/16/2013 08:32:32, 2962432 bytes
Driver: C:\WINDOWS\SysWow64\igdfcl32.dll, 10.18.0010.3304 (English), 9/16/2013 08:32:28, 20943872 bytes
Driver: C:\WINDOWS\system32\IntelOpenCL64.dll, 1.01.0000.1005 (English), 9/16/2013 08:32:44, 304640 bytes
Driver: C:\WINDOWS\system32\igdbcl64.dll, 10.18.0010.3304 (English), 9/16/2013 08:32:26, 329216 bytes
Driver: C:\WINDOWS\system32\igdrcl64.dll, 10.18.0010.3304 (English), 9/16/2013 08:32:32, 3279872 bytes
Driver: C:\WINDOWS\system32\igdfcl64.dll, 10.18.0010.3304 (English), 9/16/2013 08:32:30, 25982976 bytes
Driver: C:\Program Files\Intel\Media SDK\libmfxhw32.dll, 4.13.0008.0030 (English), 9/16/2013 08:32:46, 17062544 bytes
Driver: C:\Program Files\Intel\Media SDK\mfx_mft_h264ve_32.dll, 4.13.0008.0030 (English), 9/16/2013 08:32:50, 627200 bytes
Driver: C:\Program Files\Intel\Media SDK\mfx_mft_mjpgvd_32.dll, 4.13.0008.0030 (English), 9/16/2013 08:32:50, 543232 bytes
Driver: C:\Program Files\Intel\Media SDK\he_32.vp, 9/16/2013 08:32:18, 21637 bytes
Driver: C:\Program Files\Intel\Media SDK\c_32.cpa, 9/16/2013 08:32:16, 846855 bytes
Driver: C:\Program Files\Intel\Media SDK\cpa_32.vp, 9/16/2013 08:32:16, 993 bytes
Driver: C:\Program Files\Intel\Media SDK\dev_32.vp, 9/16/2013 08:32:16, 21523 bytes
Driver: C:\Program Files\Intel\Media SDK\mj_32.vp, 9/16/2013 08:32:50, 19141 bytes
Driver: C:\Program Files\Intel\Media SDK\libmfxhw64.dll, 4.13.0008.0030 (English), 9/16/2013 08:32:48, 21575312 bytes
Driver: C:\Program Files\Intel\Media SDK\mfx_mft_h264ve_64.dll, 4.13.0008.0030 (English), 9/16/2013 08:32:50, 766464 bytes
Driver: C:\Program Files\Intel\Media SDK\mfx_mft_mjpgvd_64.dll, 4.13.0008.0030 (English), 9/16/2013 08:32:50, 658432 bytes
Driver: C:\Program Files\Intel\Media SDK\he_64.vp, 9/16/2013 08:32:18, 5165 bytes
Driver: C:\Program Files\Intel\Media SDK\c_64.cpa, 9/16/2013 08:32:16, 1519616 bytes
Driver: C:\Program Files\Intel\Media SDK\cpa_64.vp, 9/16/2013 08:32:16, 993 bytes
Driver: C:\Program Files\Intel\Media SDK\dev_64.vp, 9/16/2013 08:32:16, 21523 bytes
Driver: C:\Program Files\Intel\Media SDK\mj_64.vp, 9/16/2013 08:32:50, 4925 bytes
Driver: C:\WINDOWS\system32\IntelWiDiMCUMD64.dll, 4.05.0028.0000 (English), 9/16/2013 08:32:44, 121504 bytes
Driver: C:\WINDOWS\system32\IntelWiDiSecureSourceFilter64.dll, 4.05.0028.0000 (English), 9/16/2013 08:32:44, 1423008 bytes
Driver: C:\WINDOWS\system32\IntelWiDiAAC64.dll, 4.05.0028.0000 (English), 9/16/2013 08:32:44, 4009632 bytes
Driver: C:\WINDOWS\system32\IntelWiDiMux64.dll, 4.05.0028.0000 (English), 9/16/2013 08:32:44, 598688 bytes
Driver: C:\WINDOWS\system32\IntelWiDiDDEAgent64.dll, 4.05.0028.0000 (English), 9/16/2013 08:32:44, 176288 bytes
Driver: C:\WINDOWS\system32\IntelWiDiAudioFilter64.dll, 4.05.0028.0000 (English), 9/16/2013 08:32:44, 631456 bytes
Driver: C:\WINDOWS\system32\IntelWiDiUtils64.dll, 4.05.0028.0000 (English), 9/16/2013 08:32:44, 207008 bytes
Driver: C:\WINDOWS\system32\IntelWiDiLogServer64.dll, 4.05.0028.0000 (English), 9/16/2013 08:32:44, 93344 bytes
Driver: C:\WINDOWS\system32\IntelWiDiWinNextAgent64.dll, 4.05.0028.0000 (English), 9/16/2013 08:32:44, 650400 bytes
Driver: C:\WINDOWS\system32\IntelWiDiSilenceFilter64.dll, 4.05.0028.0000 (English), 9/16/2013 08:32:44, 344224 bytes
Driver: C:\WINDOWS\system32\IntelWiDiVAD64.exe, 4.05.0027.0000 (English), 9/16/2013 08:32:44, 2474712 bytes
Driver: C:\WINDOWS\system32\igfxCoIn_v3304.dll, 1.02.0030.0000 (English), 9/16/2013 08:32:42, 180224 bytes
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_90AB104D&REV_04\3&11583659&0&D8
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 6.03.9600.16384 (English), 8/22/2013 11:38:38, 78336 bytes
Name: Intel(R) HM76 Express Chipset LPC Controller - 1E59
Device ID: PCI\VEN_8086&DEV_1E59&SUBSYS_90AB104D&REV_04\3&11583659&0&F8
Driver: C:\WINDOWS\system32\DRIVERS\msisadrv.sys, 6.03.9600.16384 (English), 8/22/2013 12:43:49, 17248 bytes
Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_90AB104D&REV_04\3&11583659&0&E8
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 6.03.9600.16384 (English), 8/22/2013 12:43:33, 89952 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9600.16384 (English), 8/22/2013 12:43:34, 439136 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9600.16384 (English), 8/22/2013 12:43:34, 422240 bytes
Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14
Device ID: PCI\VEN_8086&DEV_1E14&SUBSYS_90AB104D&REV_C4\3&11583659&0&E2
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9600.16384 (English), 8/22/2013 12:43:32, 285536 bytes
Featured Places
