HALP! Sims 3 has stopped working....... again.....

Question

Hello!I am DESPERATE to play sims so if someone could help me figure this out, I would be very grateful!! I can see that people have posted their computer specs to figure out where they're going wrong so I'm going to do the same.I recently installed Sims 3 onto my new desktop computer, It's a HP Pavilion 500 with a Radeon Dual Graphics Card I think about a Sim's day worth of time goes by, so usually around ten minutes, then it crashes, goes back to my desktop screen and says "Sims 3 has stopped working". This is so frustrating!! It's like Groundhog Day and I am Bill Murray. Someone please help me! Because when I bought this computer I specifically asked if it could handle sims and it's expansion packs and they said yes without an issue!------------------System Information------------------Time of this report: 6/17/2014, 20:38:57Machine name: TRUFFLESOperating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)Language: English (Regional Setting: English)System Manufacturer: Hewlett-PackardSystem Model: 500-141eaBIOS: 80.35Processor: AMD A8-6500 APU with Radeon(tm) HD Graphics (4 CPUs), ~3.5GHzMemory: 6144MB RAMAvailable OS Memory: 5318MB RAMPage File: 2516MB used, 4400MB availableWindows Dir: C:\WINDOWSDirectX Version: DirectX 11DX Setup Parameters: Not foundUser DPI Setting: Using System DPISystem DPI Setting: 96 DPI (100 percent)DWM DPI Scaling: DisabledDxDiag Version: 6.03.9600.16384 64bit UnicodeAlso my Sims has all the applicable updates.P.S. I do not remember naming my computer Truffles and I now deeply regret it.

Answer

Looking at this http://simswiki.info/wiki.php?title=Game_Help:TS3_System_Requirements

your card has many yes and some maybe and these are with older patches than the new 1.67

What Ep's do you have installed?

When did the crashing start from the begining? Did you add anything new? any CC or mods? What world are you playing?

You also need to get the game to accept a newer card.

http://sims3.crinrict.com/en/2013/06/getting-the-game-to-recognize-your-card.html

Answer

Keep in mind when you look at specs, game will play better on a desktop than a laptop. Those specs I posted are for desktop. Laptops wont perform as well because they are all in one unlike a desktop.

Answer

Hi, it is a desktop that I am using.I downloaded them all from Origin, as I only just got proper internet for my computer once we moved into our house. &nbsp;So I got the following;High End Loft StuffLate NightAmbitionsand I've got World Adventures but not installed that one yet!&nbsp;I have sims medieval on my computer too but that runs fine and always has.&nbsp;It's really strange and I'm not sure how to resolve it. &nbsp;The crashing has been happening since I tried playing it for the first time on the 16th so I don't know if one single expansion pack could be affecting it.Do you think it could be that my graphics card isn't recognised??&nbsp;Thank you for responding by the way!!&nbsp;

Answer

Your welcome and yes it could have something to do with your card not being recognized. Dont dont if its is a possibility Late Night could be your issue. I cant say on the net long we are storming really bad. Im going to post this in the helpers corner and ask if someone can continue helping you! Thanks for yu understanding

crinrict · Answer

Could you post the whole DxDiag for me ?
Thanks.

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HALP! Sims 3 has stopped working....... again.....

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