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@Diabetesgirl16 When you say it won't download, do you mean your browser or the launcher throws an error? If so, you might already have a bad download in your TS3 game folder. Go into Documents\EA\TS3\Downloads and delete anything that has the name Monte Vista in it. It's also a good idea to clear your browser cache before trying to download it again.
If the error is somewhere else, please describe what you're seeing, and any steps you've already taken to try to fix the issue.
- 7 years ago
So it says it installs but when i go play it, monte vista doesn't appear at all. It shows up in the installed content when the launcher is up on the screen.
- puzzlezaddict7 years agoHero+
@Diabetesgirl16 Alright, the issue may be the .ebc file (in DCCache) into which Monte Vista is being installed. The best way to fix this is just to create a new file and install into that instead. Here's how:
- Uninstall Monte Vista through the launcher. Make sure MonteVista.package is no longer in InstalledWorlds, in your TS3 game folder in Documents. If it is, delete the file.
- Uninstall one more random item, something small like a hairstyle or article of clothing. Don't use anything that's premium content.
- Now remove your entire game folder from Documents. You can put it on your desktop.
- Open the launcher to create a clean game folder, then go to the store and redownload the small item you just uninstalled. Install it through the launcher.
- Inside your new game folder, go into DCCache and grab the .ebc file. You can leave everything else, and trash the new game folder.
- In your old game folder, go into DCCache and find the .ebc file with the highest number in its name. You can ignore any .dbc files; these are bundled third-party custom content.
- Rename the new .ebc file that you just created so that it's numbered one higher than the highest in your existing game folder. So if you already have dcdb0.ebc through dcdb4.ebc, the new one will be dcdb5.ebc. Now place this file in DCCache with the others.
- Put your existing game folder back in Documents\Electronic Arts.
- Now go to the store and download and install Monte Vista.
- Delete the five cache files in your game folder (CASPartCache, compositorCache, scriptCache, simCompositorCache, and socialCache).
- Load the game to see if Monte Vista appears at the Main Menu.
If this doesn't work, you'll probably need to rebuild your store content, installing it all into a clean game folder and moving over your saves and anything else you want to keep. I can write out directions for that too; just let me know if it's necessary.
- 7 years ago
When I uninstall it, it comes up with Error: package could not be found.
Im not really sure of what I’m doing. Are you able to write out the instructions?
Thanks
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