Forum Discussion

Anonymous's avatar
Anonymous
12 years ago
Solved

How do I contact EA/ What's their customer service phone number?

My Package from EA Never arrived it's been confused at staying at the same post office for 5 days now for some reason. How would I contact EA about not getting the Limited Edition Island Paradise in? ...
  • QueenSabre's avatar
    12 years ago

    For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.

    You'll type in your question; then you'll select the product, the issue you're having, and your OS. It will direct you to a few FAQs and guides. They might not help with your specific situation, but it's good to check them just in case. If your question isn't answered, click the "I Still Need Help" button at the bottom right. You will have the option to enter your phone number and have support call you, or talk to someone through live chat. If you pick the calling option, you don't have to hold, you'll just wait until they call you. It's usually a little longer than the waiting time says, but just keep your phone nearby.

    CM Edit: EA Help has been updated and the steps needed have been changed. Please check the link at the top of the post, which is now updated. Thanks. 

    They'll run you through several things and get information they need from you through live chat or the phone. The staff is very respectful and they will follow up with you on the issue if it isn't resolved just then.

    Best of luck! 😕mileywink:

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,102 PostsLatest Activity: 4 hours ago