How do I get my expansions back
@simsgirl530 So the packs are installed, but they're missing from the launcher? Try repairing the game in Origin: right-click on the Sims 3 base game icon and select Repair. IF that doesn't help, clear Origin's cache, and if that doesn't help either, uninstall Origin "the hard way" and reinstall. This shouldn't affect your installed games.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
If none of this makes a difference, you'll need to contact EA customer support and ask specifically about the status of the codes for your packs. Sometimes EA deactivates codes if they were bought from unauthorized third-party sources, but those packs will still show as installed in Origin. Right now, phone support isn't available, but live chat is open from 9 am to midnight UTC.
