Forum Discussion
Try the tips here: http://answers.ea.com/t5/The-Sims-3/FAQ-Unable-to-connect-with-origin/td-p/186744/
and/or
Try the manual patch linked here:
http://answers.ea.com/t5/The-Sims-3/FAQ-Patch-1-39/td-p/67858/
I've downloaded Sims 3 games from Origin and want to register them to my Sims 3 Account for registration rewards, but when I put the serial code in my Sims 3 Account, it says the code is invalid (because I already used it on my Origin account, but my Origin and Sims 3 Account aren't conneceted.) On my Origin Account Profile under "Connected Acounts" it says "No connected accounts." I have the same email for both of my accounts (Origin + Sims 3), but I don't know how to connect them!
- Anonymous12 years ago
I have the same problem ccxpix,im really very angry because i cant register on my page,and i cant connect the two accounts,i dont know what to do,i tried everything for hours now,im really sad ☹️
- Anonymous12 years ago
As i couldn't connect my old sims3 account to origin, i now have two accounts, so i need to connect them!! How do i do that??
- crinrict12 years agoHero+
You need to contact a Customer Support game advisor for this
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Set your language to US at the bottom
- Click on Contact a game advisor
- Describe your issue with a few words
- Click on Find a Solution
- Select Product: ex: The Sims 3 or Origin
- Select Issue Type: ex: Billing/Purchasing or Account Management
- Select Platform: PC
- Click Find solution
- Scroll down and click I still need help
- Click Chat Now to chat with a Game Advisor
With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
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