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Anonymous's avatar
Anonymous
13 years ago
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How to delete demo of the sims 3 pets from my library?

Hi

How to remove demo games from origin library?

  • Anonymous's avatar
    Anonymous
    13 years ago

    Hi mazejandro,

    Once you've entered a game in your Origin library, it is linked to your account and cannot be removed.

    However, you can of course uninstall the game from any computer you installed it on. You can also hide the game in your Origin library. To do so, open Origin and right click on your game. To do so, right click on the game in the "My Games" thumb and click "Hide". :robothappy:

3 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    Plesae contac EA support for this. They may ask you about date of birth, credit card or security question(as per the information listed on your accoun) to verify account ownership. Here is the link that will  help you to contact them: http://help.ea.com/contact-us

    Regards,

    Arya

  • Anonymous's avatar
    Anonymous
    13 years ago

    Hi mazejandro,

    Once you've entered a game in your Origin library, it is linked to your account and cannot be removed.

    However, you can of course uninstall the game from any computer you installed it on. You can also hide the game in your Origin library. To do so, open Origin and right click on your game. To do so, right click on the game in the "My Games" thumb and click "Hide". :robothappy:

  • Anonymous's avatar
    Anonymous
    13 years ago

    Hiding the game from Origin will not remove the Demo from your account. If you contact EA customer support and ask them to remove the Demo. They will complete disable it from your account. It is just a temporary resolution to hide the demo.

    Regards,

    Arya

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