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Anonymous's avatar
Anonymous
12 years ago
SolvedApproved

[Humble Bundle] Sims 3 has been downloaded, but it wont install no matter what!

So I've downloaded the game after 8 hours of waiting (what the hell EA) and now I'm stuck on installing. I went to bed thinking maybe it would have finished installing or at least something would hav...
pc
technical issues
  • EA_Spectre's avatar
    EA_Spectre
    12 years ago

    There are three different things you can try:

    1. Make sure that none of your other programs are in conflict with Origin. Usually this is your anti-virus program or your firewall. Read more about that here:

    https://help.ea.com/uk/article/programs-that-may-cause-conflicts-with-origin

    2. Uninstall and reinstall the Origin client.

    3. Try to start Origin in Compatibility Mode (Windows 7) when you are playing on Windows 8.

EA_Spectre's avatar
EA_Spectre
Icon for Community Admin rankCommunity Admin
12 years ago

There are three different things you can try:

1. Make sure that none of your other programs are in conflict with Origin. Usually this is your anti-virus program or your firewall. Read more about that here:

https://help.ea.com/uk/article/programs-that-may-cause-conflicts-with-origin

2. Uninstall and reinstall the Origin client.

3. Try to start Origin in Compatibility Mode (Windows 7) when you are playing on Windows 8.

Anonymous's avatar
Anonymous
12 years ago
Approved

I am having the same problem. When the game finished downloading it opened the uninstall manager not the install manager and now the install manager won't pop up when I click install. 

Not to be rude but to me that advice means nothing. I need detailed instructions of how to do these things. I am using AVG. 

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    12 years ago

    You should always be able to get instructions on how to whitelist or allow a game in your anti-virus program or firewall on the website of your anti-virus or firewall program. There are just too many possible programs out there for us to list them all.

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