Forum Discussion
@tiska589 Right, since the 2015 runtimes aren't installed, you'll need to install them manually. Here's the link again:
https://www.microsoft.com/en-us/download/details.aspx?id=48145
Download both the x86 and x64 versions, and run the installers as an admin. If you get an error, please look for related entries in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes. You'll see a list of errors and updates, with a column for each day. (Today is all the way on the right.)
Look for an error that happened around the time that you tried to install the runtimes, click "View technical details," then copy the information and paste it into post here. Sometimes the Reliability Monitor doesn't update right away, so if you don't see any related errors, be sure to check back a little while. The timestamp on the initial chart can also be off by up to an hour, so that's not an entirely reliable metric, but the one within the technical details should be accurate.
i feel this will never be solved lol but i really appreciate you helping me!!!