Solved
I am having
I am having problem reinstalling the sims 3 though origin what can I do
and my driver are new so I dont need your help anymore
Forum Discussion
@MandyLovesPink35 I understand you reinstalled Origin, but did you do a clean uninstall, as described? The regular uninstall process leaves behind a number of files that might interfere with a subsequent download.
If the clean uninstall and reinstall doesn't help, please clear Origin's cache (as linked in my previous post) and then change the install location for Sims 3. You can create a new folder within Program Files (x86) if you want; just don't use Origin Games.
If that doesn't help either, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
I cant do a dxdiag my laptop is differnt from the picture
@MandyLovesPink35 Do you have a Mac, or just a Windows setup that looks different than the screenshot? If you have a Windows PC, you don't need to worry about how things look: click Windows key-R, write "dxdiag" without quotes, Enter, wait for the scan to finish, and click Save All Information. The function is built into all recent versions of Windows, even ones too old to run Origin.
If you have a Mac, click the Apple icon in the upper left corner of your screen and select About This Mac; a window with your computer's basic info will pop up. To take a screenshot of it, click command-shift-4 and drag your cursor over the pop-up, cropping out the serial number below the other info. Then click the Storage button and take a screenshot of that. The screenshots will land on your desktop. You can attach both to a reply here by clicking the Browse button next to the paper clip icon.
no I have a acer
@MandyLovesPink35 Then your Acer runs Windows, and you can run a dxdiag. Please do so and attach it to a post.
