Forum Discussion
EA_Solaire
Community Manager
4 days agoIt sounds like your codes had previously been redeemed to a different EA account than the account you're currently logging in with.
If you need help locating this previous account, you can contact live support from the site here- here on the forums we aren't able to help with account recovery.
Once you've verified you're the original owner of this older account, the live support team will help you get logged back in and access your content again.
About The Sims 3 Technical Issues
Get help with issues in The Sims 3 from fellow Simmers.83,281 PostsLatest Activity: 6 hours ago
Recent Discussions
- 21 hours ago
- 2 days ago