13 years ago
I can't buy simpoints
I bought 1900 simpoints + a world earlyer today. Now i've tried to buy some extra points. But it doesn't work. Not with paypal and not with my credit card.
Please contact Customer Support
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html