Forum Discussion
Bluebellflora
10 years agoHero+
Do you mean the product code, not a promo code? Are you logged in with the same user account? It MUST be the same account you used to purchase/register Seasons with. If it is and you're still having problems you need to contact EA customer support so they can check your code and account - http://help.ea.com/en/contact-us/new/