I can't register my Sims 3 base game to the store
I purchased my SIms 3 game through Steam and got a code to install the game. While I was able to successfully install the game and play it, I can't use the same code to register the game on the Sims 3 store - it says the code is invalid, even though I have both copy pasted and typed it out multiple times.
Here's what I tried so far and didn't work:
- Cleared browser cache (I use Brave browser)
- Cleared cache and used Microsoft Edge
- Tried to register via the EA app - it says my game is already registered
The weird thing is the achievements I am earning still shows up on my Sims 3 store profile, but the base game icon on the bottom left hand side is still grayed out. I haven't purchased any expansions / stuff packs until this issue is sorted.
I also tried to contact EA through their website but after filling in the form it just gave me the option to "Explore self-serve support" and didn't generate a case ID or anything.
Please help! I have no idea what else to try!
