I have lost my Sims 3 disc but I have serial key

Is there any way to download the Sims 3 game? I have lost my disc but I still have the box with the serial code. Another problem is that I think my game is still installed on my old pc, which is br...

technical issues

Anonymous

8 years ago

But how do you redeem it? I really don't know what to do because it only says 'Redeem product code'.

Spoiler

Thanks!

EA_Mai

EA Staff

8 years ago

Hi @jac2478,

Welcome to Answers HQ!

You can find detailed instructions on how to redeem it in this article: https://help.ea.com/en-us/help/origin/origin/origin-code-redemption-faq/#redeemcode

Let us know if you still have any questions! 🙂

-Mai

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