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iggylife0's avatar
7 years ago
Solved

I have lost my Sims 3 Supernatural Registration Code and I can’t contact anyone?

So I haven’t played my game in I say a few years and I just now started playing the Sims 3 again but I cannot find my registration code for this game in particular. I have tried to reach EA services ...
  • puzzlezaddict's avatar
    7 years ago

    @iggylife0  If you ever registered the pack in either Origin or the Sims 3 store, it's already tied to your account, and you can download it (for free) from your Origin library.  Just click on the TS3 icon, then select More > Expansion Packs, and scroll down to the bottom of the list to find Supernatural.  Since a code can't be used more than once or transferred between accounts, you'll need to use the same login credentials (email address and password) you did before.

    If you never registered the code, you can probably still find in on the computer where it was previously installed.  Even if you uninstalled the game, the product code should still be there unless you cleaned out the registry as well.  Here's how to find your code:

    Windows:  https://sims3.crinrict.com/en/2013/09/how-to-find-your-serial-number.html

    macOS:  https://bluebellflora.com/finding-your-serial-key-using-terminal/

    You can still add the code to your account now, as long as it was never used.

    If you do need to contact EA customer support directly, you can do so by selecting the appropriate categories in this link:

    https://help.ea.com/en/contact-us/

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