I own the game, but lost my disc!
I own the Sims 3 and have the original, brand new case with code. I went to Origin to try and download an electonic copy, but it is telling me that it has already been used .That is impossible consid...
Forum Discussion
first make sure your logging into the right account as some ppl have more than one account
lf in the event you do need to contact CS here's how
http://eahelp.ea.com/en/contact-us/new/
or
1. https://help.ea.com/contact-us
2.Set your language to US at the bottom
3.Describe your issue with a few words
4.Select Product: The Sims 3
5.Select Category: Billing/Purchasing or Account Management
6.Select Platform: PC
7.Click Find solution
8.Scroll down and click I still need help
9.Click Chat Now to chat with a Game Advisor
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