Go to launch The Sims 3, Origin will minimize and then immediately reopen and give me the option to click play on the sims 3 again. No error messages.
These are the troubleshooting options I have done so far:
Updated GPU
Cleared origin cache
restarted pc
ran the origin client as admin
disabled origin in-game
ran a repair on the sims 3
added exclusion to security - Malwarebytes
waited for updates for 8 months
also tried the force to window mode (-w)
@Adoringly Okay, I'd like to see the CBS log anyway. The same instructions as before apply.
Please also do a full scan for malware. If you don't have any apps already installed, the free version of Malwarebytes works well. Be sure to do a custom scan; here are good instructions:
https://cms.yeahhost.com.my/knowledgebase/138/Full-scan-of-computer-using-Malwarebytes.html
I ran the malwarebytes scan and it found nothing wrong. Here is the sfcdetails you asked for.
@Adoringly Given the fact that there's nothing concerning in the CBS log, yet your computer still won't run basic commands, there are some serious issues with your Windows install. The two options at this point are to use an image of your current Windows build to do repairs (an in-place upgrade), or to force update to the newest build.
The in-place upgrade has two concerns. One is that you'd need to find an image of build 1809, which Microsoft doesn't offer for download anymore, so you'd have to use a third-party source. There are a few good ones, but some people wouldn't be comfortable with this. The other is that although the process normally preserves your data, it's easy to mess up and erase everything by accident. Still, if you'd like to go this route, let me know.
The other option is to force an update to 1909, the newest build. It's best to do so through the Microsoft website rather than the update function on your computer. Use Edge specifically, rather than another browser, and go here:
https://www.microsoft.com/en-us/software-download/windows10
Click the Update Now button under Windows 10 November 2019 Update, right at the top. Then launch the update tool from Downloads.
Well the thing is, the computer I have is only technically supposed to run win 7 as a max, it's not actually able to fully run win 10 properly because the BIOS is too old and out of date and there isn't anymore updates for the BIOS. So I think that's why The Sims 3 worked fine on this PC when I ran win 7, and now it doesn't want to work with the win 10, because I can't update win 10 any further. I tried before to update it to win 1903 when it came out and it just wouldn't work. And now it's moved to Win 10 1909 and I can't update to that either, it just freezes and then reverts the progress it makes. So I think I'm just going to have to save the money to replace the MOBO/CPU/And Ram because I'm still running DDR3. I've replaced the PSU and the GPU but that's it, I got this computer for 100$ and it's basically bottom of the barrel specs minus the GPU. So when I'm able to save up the money to replace the parts I need and reinstall a fresh OS of win 10 I bet the sims 3 will work. I just don't want to revert back to win 7 because the security on that OS was garbage. Thank you for all your help though I really do appreciate it.
@Adoringly It may be possible to update Windows anyway, if you're willing to tinker a bit. Someone with your model PC had trouble pushing an earlier Windows 10 update but was able to do so after uninstalling and physically removing the wireless network card from the motherboard. Here's the specific comment describing the process:
https://community.acer.com/en/discussion/comment/563593/#Comment_563593
You could use an ethernet connection to push the update; or, if you only have wifi, you could create an install medium (DVD or USB stick) with 1909 on it and install it offline. The same link where I suggested you force the update offers a download and instructions for the Media Creation Tool, which is very easy to use.
https://www.microsoft.com/en-us/software-download/windows10
The wireless network card might work again after you update to 1909, or it might not. But a new one would cost around $10 and would save you the trouble of testing. Having the new card in place would also mean you didn't need to create an install medium—it should work through the Microsoft site.
