Forum Discussion

mk3523's avatar
11 years ago
Solved

installing sims 3 onto a new computer?

So about a year ago i got the Sims 3 and isntalled it onto my home computer and my laptop with no problems. Now my home computer is very old (it was old when i installed the sims on it) and i want to get rid of it. I also want to instal Sims 3 onto my new computer, but this violates the "two computers per game" rule. So i uninstalled The Sims 3 from my old home computer, but my new computer doesn't recognize that my sims game no longer is on the old computer and still says i can't install it.

If anyone knows how to fix this, that would really help me. Thanks!

4 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    you now need origin to play the game, install origin https://www.origin.com/en-us/download

    I have my game on more tha one computer. My son and I both have same game installed on our own computers

  • I have Origin and was able to install the expansion pack (Seasons), but it won't let me play until the original Sims is installed. I tried entering the code in, but I had already installed the code on another (old) computer and it won't let me register that same code on my new laptop... How can I get the game on my new computer since I am not going to be using it on my old computer?? 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @scoots_magoots13  Once a product code has been registered in Origin, it can't be used again.  But you should be able to download the base game from whichever account you used to register Sims 3 in the first place.  If you're not sure what account you used back then, contact EA customer support for help.

    https://help.ea.com/en/contact-us/