Forum Discussion

Anonymous's avatar
Anonymous
13 years ago
Solved

INVOICE FAILED

Its is extremely frustrating that I keep getting the INVOICEFAILED error. Why have a sale if we can't purchase what we want? When will this be fixed...
pc
technical issues
  • Anonymous's avatar
    Anonymous
    13 years ago

    Since this is a public forum we cannot help you since it would involve accessing your account which we cannot do.  In order to solve your problem you will need to speak with at game advisor at EA Customer support:  https://help.ea.com/contact-us

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

  • Anonymous's avatar
    Anonymous
    13 years ago

    I don't blame you 🙂

    I hope they get it resolved soon ...

     

    Best of Luck to you!

DonSatis's avatar
DonSatis
13 years ago

Yeah so do I. I have 11 games I want to buy. I have bought before with the same infoes without any problems, so I really hope the phone support can help when I call them in the opening hours.

Question EA:

If we can't make it work until after the sales, would it still be posible for us that already have it the shoping basket to still get the discount on the games ??
I really hope so.

Kind regards

Satis

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