Forum Discussion
Well it's the next day now, and I've reloaded my Origin client again only to find my copy of Island Paradise is still grayed out and will not allow me to download it. It still says it won't be avail until June 27th at 6:00pm which means my account and my order are still somehow flagged for Euro release even though I reside in the US and paid for this game with a US bank and credit card.
I don't want to sit on hold with EA customer service again, someone PLEASE fix this!!
I can provide all order # and billing info via private message if someone would just contact me.
Can you please try this: Uninstall your Origin client. Re-download and re-install the Origin client from here: http://origin.com/download
- 12 years ago
Thank you for offering more support. I did that just now, completely uninstalled and removed Origin ... reinstalled it, let it patch updates and signed back in and the problem is not fixed - I still cannot download my copy of the game. It still states available June 27th at 6:00 pm. ☹️