Launcher won't log in. Invalid email/password
So I bought several items on the store today (about 1000 points worth) and went to log in to install them.
First the launcher kept asking me to log in when I was already logged in (literally every...
Forum Discussion
@SethWolfbaine You have to delete the browsing history in IE (Internet Explorer). The game uses IE to communicate. If the web site is restarted the stored cookie becomes invalid and the web site can not create a new one while a valid cookie is stored or expires. Again you have to delete browsing history in Windows Internet Explorer (IE). You do not have to clear any cache or delete any files. Clearing the cookies in Chrome will not fix this issue. If you are getting an invalid password, the password has changed because of you multiple times changing it or you still have not cleared the cookie in IE. If you have Windows 10 in the box ask me anything just type IE 11 and you will be able to open Internet Explorer and not Edge.
I have already cleared them in IE, as mentioned above
Hi, I'm having this problem too. I have an idea about what may have caused it. Yesterday i was playing my game and then my computer suddenly shut off because my cat walked on the power button.
I turned it back on, and opened up my launcher to start up my game again. The Welcome screen was blank and I couldn't sign in from the Downloads, Installed Content, or Uploads pages. I've opened the game and attempted signing in in various ways. I have store content that I want to download, but I can't because the launcher is working like it's supposed to!
I don't use IE and have tried everything suggested in other threads. Nothing works.
@Aquaswan When you force shut down your computer any open file that is not closed properly could become corrupt. Many times this does not effect the computer and the computer will restart normally but... The game does not seem to be connecting across the internet. You may not use IE but the game does. First try to delete the browsing history in IE. This will delete the cookie and allow a new cookie to be created. If that does work try open Origin, right click the game icon, click repair game. Can you access the internet from that computer now (since kitty)?
Thank you for the help, It's working now. ^^
