i just purchased sims 3 supernatural on this account, and the screen that directed me to redeam the code for plants vs zombies decore went away when i clicked on the link, I was wondering if there is a way to get this code again and redeem it.
code is redeemed here: https://store.thesims3.com/myAccount.html
If you don't have the code itself, you need to contact customer support
The AnswerHQ is about Users helping Users.
They can be found here: https://help.ea.com/contact-us/ask
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
