[MAC] Download Failed error

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@runawayjury wrote:

Keep getting download failed error while trying to download sims 3 on my macbook air. i've tried it twice with both times getting stuck at 66%. 

Due to the limited space i have, i've routed the download to an external hard disk. Would highly prefer not to have to take up any more spaces in the main drive. 

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Hi

The game does not usually run well from an external hard disk so this may cause some problems running the game. In terms of the download getting stuck, did you definitely install the Mac version of Origin and are you using the little "i" to install? If not see below for details of how to do this. Be sure to get rid of old files from the disrupted downloads before trying again.

Caspin

To download and install games through Origin

Download and install the Origin client for Mac and make sure it is up-to-date. If you already have Origin on your Mac but are having problems with downloading or installing games, delete the client and download a new copy (this sometimes fixes issues with downloading). The latest version can be downloaded from here: http://www.dm.origin.com/mac/download

Additional advice on how to download games (thank you Tremayne for this tip):
When downloading from Origin, do NOT use the first install icon. Move your cursor over the game cover and click on the information (letter i) and then click on the install button from there. For some reason, downloads from Origin frequently become corrupted. Using the i reduces the chance of your download being corrupted. If you have already been unfortunate and have a corrupted download, then it is important to remove all traces of this before trying again, by doing a thorough, clean uninstallation first.

Are you running anti-virus software or any clean-up applications? If so, disable these, as they might be deleting files that Origin needs. A fast, stable internet connection will also help you.