Forum Discussion

Community Admin

13 years ago

[MAC] Why am I having trouble downloading, installing, or launching Island Paradise on Mac?

Currently, some Mac players are reporting that they have issues with downloading, installing, or launching The Sims 3 and its expansions. If you encounter one of these issues, please try the followin...

technical issues

DaiyuStarr

New Vanguard

13 years ago

Origin ID: daiyustarr
Are you opted into the Origin Beta? No
OS X version: Mac OS X 10.6.8
Processor: Dual-Core Intel Xeon, Memory: 13 GB, Graphics card: NVIDIA GeForce 8800 GT
Expansions you have/have active: World Adventures, Ambitions, Late Night, Generations, Showtime, Pets, Supernatural,Seasons, University
Any error message received: None
A detailed description of what is occurring: From Origin I push play icon, but when it launches it is University and the Island Paradise icon doesn't show as being installed. Neither is it showing installed in the applications folder.
A detailed description of any troubleshooting you have already attempted: Restarting computer. Repairing permissions etc. Launching from the sims icon instead of Origin.