missing d3d9.dll
I was going to ask this on the sims forums but i dont know how to make a post on there. Anyway i havent played the sims 3 in a long time and wanted to play again. Every time i press play on the lau...
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@Ari204406 The driver for your graphics card is over three years old. You can download the newest version from Intel:
https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000
If that alone doesn't help, you really do need to install DirectX, not just download it.
I'm not sure what the person you talked to meant about not downloading the file, but it's perfectly safe to download from Microsoft or other manufacturers' websites (like Intel's, in the link above). That's the only way to get the newest updates. And since Windows 10 updates automatically, your other software needs to be updated as well to remain compatible.
Once you've installed the new driver and DirectX, try to launch TS3 a couple more times, and if it still doesn't work, run another dxdiag.
(Thanks again, @holger1405 .)
I updated and ran the install but i still get the same error.
@Ari204406 So you're not running SweetFX then? (I just want to confirm.)
If not, there are a couple of file system checks you can run:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
- Inside the window that appears, copy “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
- Inside the window, copy “sfc /scannow” without quotes and enter
Please post the message you receive after running the second command.
Im not sue What SweetFX is but this is what i got when i did this i put it in 3 more times and the same.
@Ari204406 It looks like you left out the spaces in the command, and also mistyped "online." It might be easier to just copy the command into the window:
DISM.exe /Online /Cleanup-image /Restorehealth
And the same for the second one:
sfc /scannow
- For some reason it doesnt let me paste when i right click ill try to put it in now
@Ari204406 Intel has a newer video driver for the Intel HD Graphics 4000. You need to update the driver. Your computer only has 32Mb of dedicated video memory and the minimum requirement for this game is 128Mb. Your computer has only 37.8Gb of free space and IMO is less then you need for a 3D graphical gaming computer. I recommend updating the video driver and freeing up as much space as you can on the hard drive and see if that helps.
