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Reame33's avatar
Reame33
New Traveler
3 years ago
Solved

Missing DLCs - Katy Perry

Hello everyone. Today i contacted EA Help with request that i cannot get to content from "Katy Perry's Sweet Treats" and "Showtime Katy Perry Collector's Edition". It was hour and half long session ...
  • Reame33's avatar
    Reame33
    3 years ago

    @EA_Solaire 

    Live support says: 

    I have checked with my resources it seems to be a technical glitch.

    In this case, I would suggest you to please share your concern on our official forum: answers.ea.com as we are having the dedicated team over there to provide you the real time resolution.

    From EA Help, you can report a bug or give feedback by clicking Contact Us, choosing a game and platform, then selecting the Report a bug category. If you need help doing that you can check out this EA help article: https://help.ea.com/in/help/faq/report-problems-with-games-or-ea-account/



    So thats why im here. I feel like ping pong ball. Like yea, i know it's retired and so on. Yes, it's my fault that i don't have CD, might be my problem. But you(EA/Maxis/...) created it, you sold it, you need to link my key to origin and you made the game unplayable without origin, you made further decisions and updates with the game and with origin platform...

    I haven't made any changes to my redeemed game or my account, so why shouldn't I be able to access my purchased content?


    I think this is another dead end. So thank you EA_Solaire and puzzlezaddict for trying to help me. Take care!

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