Missing sims 3 packs I purchased
I am missing several expansion packs for the sims 3 that I purchased. When I log in to my EA account and go to purchase history it shows the name for all the expansions I've purchased except 3. For t...
Forum Discussion
raineydaze22 Do your worlds show as owned on the Sims 3 Store site, either under Store > My Store Account > Purchase History or on their product pages?
https://store.thesims3.com/worldProductDetail.html?categoryId=12642
Please check both—sometimes a world will only show up in one place. Worlds can be downloaded from either one though. What the EA App says about your purchase is irrelevant.
As for customer support, please use live chat rather than email. If you don't see the option, choose a different category of issue. If you can't submit your request, use a different browser or a different device.
No, the website directs me to pay for them as I said, but I've already paid for them. I had bought all of the packs before I bought the rest of the worlds. I only bought the rest of the worlds from the sims 3 store recently. I don't know where to find the live chat. I can't find any way to contact EA at all that works.
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