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Anonymous's avatar
Anonymous
9 years ago
Solved

Monte Vista Wood Fire Oven and Baker Station issue!

I am really angry right now because both things were 20.00 dollars and that's 40.00 dollars all together, plus tax about 44 or 45 dollars. Anyways so I was placing the oven and baker station and it s...
pc
technical issues
  • EA_Mai's avatar
    EA_Mai
    9 years ago

    Hi @SimmerLovingJewl,

    Let's try to fix this, ok? First of all, have you also tried to uninstall Monte Vista, download it again from your Purchase History, and install it again?

    You could also try to create a clean user files folder and install it there. If it works, we can move your save games, although you will need to install your other downloads again also:

    1. Close the launcher completely
    2. Go to Documents \ Electronic Arts
    3. Rename The Sims 3 folder to The Sims 3 old
    4. Open the game once, and close it when you get to the main menu
    5. Download Monte Vista again and install it
    6. Open your game and try the objects again

    Does it work now?

    -Mai

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Hi @SimmerLovingJewl,

Let's try to fix this, ok? First of all, have you also tried to uninstall Monte Vista, download it again from your Purchase History, and install it again?

You could also try to create a clean user files folder and install it there. If it works, we can move your save games, although you will need to install your other downloads again also:

  1. Close the launcher completely
  2. Go to Documents \ Electronic Arts
  3. Rename The Sims 3 folder to The Sims 3 old
  4. Open the game once, and close it when you get to the main menu
  5. Download Monte Vista again and install it
  6. Open your game and try the objects again

Does it work now?

-Mai

  • Anonymous's avatar
    Anonymous
    9 years ago

    Thanks so much you're the best person in the world, it works like a charm. Do I rename it back to "The Sims 3"? Will that get my cc back? Its not a big deal if I dont get my cc back but it would be nice.

    • EA_Mai's avatar
      EA_Mai
      Icon for EA Staff rankEA Staff
      9 years ago

      Hi @SimmerLovingJewl,

      I'm glad to read it works! You will need to copy some files from The Sims 3 old to the new The Sims 3 folder that the game created to get your save games and other things back. Please, copy these files and folders:

      • Options.ini
      • UserPresets.package
      • PassportData.package
      • ChallengeData.package
      • Collections
      • CurrentGame.sims3
      • Custom Music
      • Exports
      • Recorded Videos
      • SavedSims
      • Saves
      • Screenshots

      Regarding your custom content and other The Sims 3 Store content - did you have other Store content installed? Do you usually delete the file from the Downloads folder when you install your custom content?

      -Mai

      • Anonymous's avatar
        Anonymous
        9 years ago

        Um sorry to annoy you but it's not working anymore.. ever since I got back the cc. Should I just delete my cc?

  • Patricia_bee94's avatar
    Patricia_bee94
    5 years ago
    @EA_Mai I tried this... it doesn't work at all now I have to download all my content again ... sucks

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