Forum Discussion

Anonymous

12 years ago

My account won't acknowledge that I've ordered The Sims 3 Dragon Valley

I need help! On December 25, I ordered the sims 3 dragon valley. On origin it then said to go to: "thesims3.com/dragonvalley", to recieve my ordered download. When I went to said website address it s...

technical issues

crinrict

Hero+

12 years ago

Did you not get an email with a code to redeem ?

See if this guide helps you: http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/m-p/1589911

Make sure to check your purchase history on thesims3.com to see if it's showing up there.

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Forum Discussion

My account won't acknowledge that I've ordered The Sims 3 Dragon Valley

How do I contact EA to provide proof of purchase?

Redeemed Sims 3 codes but wont download as says only available on windows?

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Can not open any games after new install

Sims 3 - Packs missing from EA app