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Anonymous's avatar
Anonymous
12 years ago
SolvedApproved

my game close by himself T_T

hi my game sims3 suddenly shut down T_T cant play omg T_T pleaseee need help T_T
pc
technical issues
  • crinrict's avatar
    crinrict
    11 years ago

    They are all included in 1.67. Install 1.67 and you'll have everything. Make sure to use the super patch and not incremental.

Anonymous's avatar
Anonymous
12 years ago
Approved

sorry and how do i open DxDiag ??

crinrict's avatar
crinrict
Hero+
12 years ago

Did you read the instructions in the link given above (for the DxDiag) ?

After saving the file to your disc, you can open them with any text editor (like notepad).

----

You can also try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/

You won't loose anything. Just make sure to not delete any files  and make a backup.

    • crinrict's avatar
      crinrict
      Hero+
      12 years ago

      It's really not complete like this

      Click on that Save all information button and save it to a text file. Then open that and c/p in here.

      • Anonymous's avatar
        Anonymous
        12 years ago
        Approved

        ------------------
        System Information
        ------------------
        Time of this report: 4/8/2014, 03:42:48
               Machine name: IDEA-PC
           Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
                   Language: English (Regional Setting: English)
        System Manufacturer: LENOVO
               System Model: 10093
                       BIOS: ESKT22A
                  Processor: Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz (4 CPUs), ~3.1GHz
                     Memory: 4096MB RAM
        Available OS Memory: 4054MB RAM
                  Page File: 2614MB used, 5279MB available
                Windows Dir: C:\windows
            DirectX Version: DirectX 11
        DX Setup Parameters: Not found
           User DPI Setting: 96 DPI (100 percent)
         System DPI Setting: 96 DPI (100 percent)
            DWM DPI Scaling: Disabled
             DxDiag Version: 6.02.9200.16384 64bit Unicode

        ------------
        DxDiag Notes
        ------------
              Display Tab 1: No problems found.
                Sound Tab 1: No problems found.
                  Input Tab: No problems found.

        --------------------
        DirectX Debug Levels
        --------------------
        Direct3D:    0/4 (retail)
        DirectDraw:  0/4 (retail)
        DirectInput: 0/5 (retail)
        DirectMusic: 0/5 (retail)
        DirectPlay:  0/9 (retail)
        DirectSound: 0/5 (retail)
        DirectShow:  0/6 (retail)

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