My old code (The Sims 3) doesnt work
I cant rescue the register code of 2 of my The Sims 3 (Disco version). It says that has already been rescued, but they are not in my gallery. Help, please
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1 Reply
@pitoquiles Did you perhaps register them to a different account, or could someone else have done so? If that's the case, then the codes can't be used again.
If you can't figure out what account might have used these codes, take a photo for each DLC showing the disc, its case, and the product code (clearly readable). Contact EA customer support, and attach this photo when you submit the help request. I would strongly recommend using live chat rather than email. If you don't see the option, try this link:
Make sure you're signed into an EA site (this one is fine) before clicking the link and that the location in the lower-right corner of the browser window is set to U.S. or U.K.
