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jameypearce2's avatar
jameypearce2
12 years ago
Solved

My PC keeps crashing while playing TS3

I had this problem a few months ago, and it was suggested that I upgrade my power supply. I did that and am now running on 700w. Recently, about 3 wks, I've been having issues with my game crashing t...
pc
technical issues
  • roberta591's avatar
    roberta591
    12 years ago

    I see a couple of things. First you have 6 gb of memory with a 32 bit operating system which can only address 4 gb of it. This may be causing a problem with the motherboard memory manager.  This is an unusual motherboard in that it uses an Intel processor with a Nvidia chipset. The motherboard must be oem (made for Gateway) because I can't find much data on it. The motherboard has several features that make it old. First Nvidia is no longer making chipsets. Next it requires DDR2 memory which is no longer the preferred memory as DDR3 is faster. The cpu socket , lga775 (socket T) is no longer supported since Intel moved to the I series. Dxdiag looks good. Motherboard needs to be checked to see if it is failing. Shutting down under load is the first sign of failing. I have seen several Gateway desktops with this problem. If the motherboard checks out next would be overheating. Most Gateways have a fan that vents cpu heat and you need to add a case fan for the video card and other components. If that checks out then you probably have a failing component that will fail when worked hard. Right now I have an AMD computer on the work bench that every couple of days it will just shut off. I'm down to the motherboard and cpu - everything else has been changed. I recommend not investing a lot of money in the computer as you will never get it back as after upgrading you will still have an out dated computer. The Nvidia 640 is slighlt unnderpowered for TS3. If your 640 has DDR5 memory it just may play all packs but the DDR3 version seems to have a harder time. I know this is long winded but there isn't a simple answer. You will need to check all the above and rule out possibilities.

crinrict's avatar
crinrict
Hero+
12 years ago

Are you playing on a laptop or desktop ?

Does your computer get hot while you play ? There are programs you can downlaod to check on the temperature if your computer doesn't come with one.

  • jameypearce2's avatar
    jameypearce2
    12 years ago

    I play on a desk top. No, the temp reads normal. Fans and insides are all clean and free of dust too.

      • jameypearce2's avatar
        jameypearce2
        12 years ago

        ------------------
        System Information
        ------------------
        Time of this report: 9/11/2013, 20:29:13
        Machine name: JAMIE_JAMEY
        Operating System: Windows 7 Enterprise 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
        Language: English (Regional Setting: English)
        System Manufacturer: Gateway
        System Model: DX4800
        BIOS: Default System BIOS
        Processor: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz (2 CPUs), ~2.5GHz
        Memory: 6144MB RAM
        Available OS Memory: 2560MB RAM
        Page File: 1710MB used, 3406MB available
        Windows Dir: C:\Windows
        DirectX Version: DirectX 11
        DX Setup Parameters: Not found
        User DPI Setting: 120 DPI (125 percent)
        System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
        DxDiag Version: 6.01.7601.17514 32bit Unicode

        ------------
        DxDiag Notes
        ------------
        Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
        Input Tab: No problems found.

        --------------------
        DirectX Debug Levels
        --------------------
        Direct3D: 0/4 (retail)
        DirectDraw: 0/4 (retail)
        DirectInput: 0/5 (retail)
        DirectMusic: 0/5 (retail)
        DirectPlay: 0/9 (retail)
        DirectSound: 0/5 (retail)
        DirectShow: 0/6 (retail)

        ---------------
        Display Devices
        ---------------
        Card name: NVIDIA GeForce GT 640
        Manufacturer: NVIDIA
        Chip type: GeForce GT 640
        DAC type: Integrated RAMDAC
        Device Key: Enum\PCI\VEN_10DE&DEV_0FC1&SUBSYS_093C10DE&REV_A1
        Display Memory: 1997 MB
        Dedicated Memory: 973 MB
        Shared Memory: 1023 MB
        Current Mode: 1920 x 1080 (32 bit) (59Hz)
        Monitor Name: SyncMaster 2333SW,SyncMaster Magic CX2333SW(Analog)
        Monitor Model: SyncMaster
        Monitor Id: SAM04DD
        Native Mode: 1920 x 1080(p) (59.934Hz)
        Output Type: HD15
        Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
        Driver File Version: 9.18.0013.2049 (English)
        Driver Version: 9.18.13.2049
        DDI Version: 11
        Driver Model: WDDM 1.1
        Driver Attributes: Final Retail
        Driver Date/Size: 6/21/2013 08:02:43, 12427240 bytes
        WHQL Logo'd: Yes
        WHQL Date Stamp:
        Device Identifier: {D7B71E3E-4C81-11CF-6F7B-31291CC2C435}
        Vendor ID: 0x10DE
        Device ID: 0x0FC1
        SubSys ID: 0x093C10DE
        Revision ID: 0x00A1
        Driver Strong Name: oem21.inf:NVIDIA_SetA_Devices.NTx86.6.1:Section054:9.18.13.2049😛ci\ven_10de&dev_0fc1
        Rank Of Driver: 00E02001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
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        D3D9 Overlay: Supported
        DXVA-HD: Supported
        DDraw Status: Enabled
        D3D Status: Enabled
        AGP Status: Enabled

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