Forum Discussion

12 years ago

Solved

My PC keeps crashing while playing TS3

I had this problem a few months ago, and it was suggested that I upgrade my power supply. I did that and am now running on 700w. Recently, about 3 wks, I've been having issues with my game crashing t...

technical issues

roberta591
12 years ago
I see a couple of things. First you have 6 gb of memory with a 32 bit operating system which can only address 4 gb of it. This may be causing a problem with the motherboard memory manager. This is an unusual motherboard in that it uses an Intel processor with a Nvidia chipset. The motherboard must be oem (made for Gateway) because I can't find much data on it. The motherboard has several features that make it old. First Nvidia is no longer making chipsets. Next it requires DDR2 memory which is no longer the preferred memory as DDR3 is faster. The cpu socket , lga775 (socket T) is no longer supported since Intel moved to the I series. Dxdiag looks good. Motherboard needs to be checked to see if it is failing. Shutting down under load is the first sign of failing. I have seen several Gateway desktops with this problem. If the motherboard checks out next would be overheating. Most Gateways have a fan that vents cpu heat and you need to add a case fan for the video card and other components. If that checks out then you probably have a failing component that will fail when worked hard. Right now I have an AMD computer on the work bench that every couple of days it will just shut off. I'm down to the motherboard and cpu - everything else has been changed. I recommend not investing a lot of money in the computer as you will never get it back as after upgrading you will still have an out dated computer. The Nvidia 640 is slighlt unnderpowered for TS3. If your 640 has DDR5 memory it just may play all packs but the DDR3 version seems to have a harder time. I know this is long winded but there isn't a simple answer. You will need to check all the above and rule out possibilities.

crinrict

Hero+

12 years ago

Your DxDiag still shows the old one in the system devices.

@jameypearce2 wrote:

Name: NVIDIA GeForce 9200

Device ID: PCI\VEN_10DE&DEV_086D&SUBSYS_01691025&REV_B1\4&15D2DEA3&0&0080
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0013.2049 (English), 6/21/2013 08:02:43, 200992 bytes
Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 6/21/2013 08:02:43, 1126568 bytes
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_x86_neutral_170bb6f347e73037\NvCplSetupEng.exe, 1.00.0001.0000 (English), 6/21/2013 08:02:43, 29037312 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 3/15/2013 01:46:27, 21898 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 6/21/2013 08:02:43, 53024 bytes
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 9.18.0013.2049 (English), 6/21/2013 08:02:43, 9069344 bytes
Driver: C:\Windows\system32\NvFBC.dll, 6.14.0013.2049 (English), 6/21/2013 08:02:43, 465184 bytes
Driver: C:\Windows\system32\NvIFR.dll, 6.14.0013.2049 (English), 6/21/2013 08:02:43, 467232 bytes
Driver: C:\Windows\system32\nvapi.dll, 9.18.0013.2049 (English), 6/21/2013 08:02:43, 2597856 bytes
Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0013.2049 (English), 6/21/2013 08:02:43, 17560352 bytes
Driver: C:\Windows\system32\nvcuda.dll, 8.17.0013.2049 (English), 6/21/2013 08:02:43, 7687592 bytes
Driver: C:\Windows\system32\nvcuvenc.dll, 8.17.0013.2049 (English), 6/21/2013 08:02:43, 2002720 bytes
Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0013.2049 (English), 6/21/2013 08:02:43, 2777888 bytes
Driver: C:\Windows\system32\nvd3dum.dll, 9.18.0013.2049 (English), 6/21/2013 08:02:43, 12427240 bytes
Driver: C:\Windows\system32\nvinfo.pb, 6/21/2013 08:02:43, 16437 bytes
Driver: C:\Windows\system32\nvoglv32.dll, 9.18.0013.2049 (English), 6/21/2013 08:02:43, 21102368 bytes
Driver: C:\Windows\system32\nvopencl.dll, 8.17.0013.2049 (English), 6/21/2013 08:02:43, 6324360 bytes
Driver: C:\Windows\system32\nvwgf2um.dll, 9.18.0013.2049 (English), 6/21/2013 08:02:43, 13411896 bytes
Driver: C:\Windows\system32\nvdispco3232049.dll, 2.00.0031.0004 (English), 6/21/2013 08:02:43, 1024288 bytes
Driver: C:\Windows\system32\nvdispgenco3232049.dll, 2.00.0017.0002 (English), 6/21/2013 08:02:43, 893728 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E1B&SUBSYS_093C10DE&REV_A1\4&6AF466C&0&0160
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 05:59:29, 108544 bytes

Name: NVIDIA nForce 10/100/1000 Mbps Ethernet
Device ID: PCI\VEN_10DE&DEV_0AB0&SUBSYS_01691025&REV_B1\3&267A616A&0&50
Driver: n/a

Name: NVIDIA nForce System Management Controller
Device ID: PCI\VEN_10DE&DEV_0AA3&SUBSYS_01691025&REV_B1\3&267A616A&0&1D
Driver: C:\Windows\system32\DRIVERS\nvsmu.sys, 5.10.2600.0171 (English), 6/28/2009 09:36:36, 17920 bytes
Driver: C:\Windows\system32\NVCOSMU.DLL, 1.05.0006.0051 (English), 6/26/2009 01:15:36, 151552 bytes
Driver: C:\Windows\system32\nvusmu.exe, 1.04.0032.0010 (English), 6/26/2009 01:15:28, 485920 bytes
Driver: C:\Windows\system32\nvsmu.nvu, 5/20/2009 02:36:28, 1383 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_0AC7&SUBSYS_01691025&REV_B1\3&267A616A&0&C0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:30:06, 153984 bytes

Name: PCI standard ISA bridge
Device ID: PCI\VEN_10DE&DEV_0AAC&SUBSYS_01691025&REV_B2\3&267A616A&0&18
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 21:20:43, 13888 bytes

Name: NVIDIA nForce PCI System Management
Device ID: PCI\VEN_10DE&DEV_0A

I hope someone else can help you further.

roberta591

Hero (Retired)

12 years ago

I see a couple of things. First you have 6 gb of memory with a 32 bit operating system which can only address 4 gb of it. This may be causing a problem with the motherboard memory manager. This is an unusual motherboard in that it uses an Intel processor with a Nvidia chipset. The motherboard must be oem (made for Gateway) because I can't find much data on it. The motherboard has several features that make it old. First Nvidia is no longer making chipsets. Next it requires DDR2 memory which is no longer the preferred memory as DDR3 is faster. The cpu socket , lga775 (socket T) is no longer supported since Intel moved to the I series. Dxdiag looks good. Motherboard needs to be checked to see if it is failing. Shutting down under load is the first sign of failing. I have seen several Gateway desktops with this problem. If the motherboard checks out next would be overheating. Most Gateways have a fan that vents cpu heat and you need to add a case fan for the video card and other components. If that checks out then you probably have a failing component that will fail when worked hard. Right now I have an AMD computer on the work bench that every couple of days it will just shut off. I'm down to the motherboard and cpu - everything else has been changed. I recommend not investing a lot of money in the computer as you will never get it back as after upgrading you will still have an out dated computer. The Nvidia 640 is slighlt unnderpowered for TS3. If your 640 has DDR5 memory it just may play all packs but the DDR3 version seems to have a harder time. I know this is long winded but there isn't a simple answer. You will need to check all the above and rule out possibilities.

jameypearce2
12 years ago
For the time being, I've simply just disabled the older video card. We know we need a newer pc, it's just not in the budget right now 😉 We're going back to 64bit this wknd, we knew that was one issue.
I hope this works, at least until I can upgrade.
Thanks a Bunch guys for all of your help.