How do I lower my graphics setting on my computer? Because I have lowered my graphics in my game to the absolute minimum. I have had my computer for 1 year now and I want to know how to update my chip. Can I go to an electronic store and buy a new one? If so, how do I put it inside my computer?
If it's a laptop, that is usually not possible.
Did you also turn off mirror reflections (yes, ingame options) ?
Yes I have. My friend has more expansion packs, has her graphics in the game all the way up, has more custom content, and her game has never froze. She has had her laptop for years now but it is a logitech(I don't know if that makes a difference).
Well, without knownig their specs, it's hard to tell.
Are you willing to try a third party tool ? There's a tool called crash log analyzer (just google).
It's not a magic tool that can stop the crashes but it can give an indication to where the error lies. Just copy the errors you get to the clipboard and post them here.
This tool is not supported by EA so you'll be using it at your own risk
I am super sorry for the late reply but I hope you still see this.
Here is what I found:
Processor Name: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
Processor Architecture: AMD64
Graphics Processor: Intel(R) HD Graphics 4000 (2.06 GiB)
Antiviruses: McAfee Anti-Virus and Anti-Spyware
Games Installed: The Sims™ 3 (1.63.5.024017), The Sims™ 3 Ambitions (4.0.87.006017 -> 4.10.1.011037), The Sims™ 3 Late Night (6.0.81.009001 -> 6.5.1.011031), The Sims™ 3 Pets (10.0.96.013017), The Sims™ 3 Showtime (12.0.273.015001), The Sims™ 3 Seasons (16.0.136.019017), The Sims™ 3 University Life (18.0.126.021001), The Sims™ 3 Island Paradise (19.0.101.022001)
Custom Content: Yes (22 found)
[WARNING CUSTOM CONTENT] 11/26/2013 1:00:26 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.205
Installed RAM: 7.90 GiB
TS3 Free VM: 2.34 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x0000001c
Crash Address: 0x101b652b "C:\Windows\system32\igdumd32.dll":0x0001:0x001b552b
[WARNING CUSTOM CONTENT] 12/14/2013 6:53:30 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.205
Installed RAM: 7.90 GiB
TS3 Free VM: 3.37 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000000
Crash Address: 0x004b00fd "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x000af0fd
[WARNING CUSTOM CONTENT] 12/14/2013 7:38:41 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.205
Installed RAM: 7.90 GiB
TS3 Free VM: 44 MiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x00000028
Crash Address: 0x00471657 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00070657
[WARNING CUSTOM CONTENT] 12/15/2013 3:01:02 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.205
Installed RAM: 7.90 GiB
TS3 Free VM: 44 MiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x00000000
Crash Address: 0x72e172d7 "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll":0x0001:0x000162d7
[WARNING CUSTOM CONTENT] 12/25/2013 3:23:26 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.205
Installed RAM: 7.90 GiB
TS3 Free VM: 146 MiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x00000000
Crash Address: 0x733772d7 "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll":0x0001:0x000162d7
[WARNING CUSTOM CONTENT] 12/26/2013 1:08:06 AM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.205
Installed RAM: 7.90 GiB
TS3 Free VM: 48 MiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x00000000
Crash Address: 0x72da72d7 "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll":0x0001:0x000162d7
It keeps saying that the max memory is used - try to reduce memory usage by lowering settings
I have lowered my graphics settings on my game to the minimum before but it still crashes.
Please help me understand this statement and help me fix my problem.
Excuse me I have the problem help me
Have you tried all the stuff here: http://answers.ea.com/t5/The-Sims-3/FAQ-Game-Crashes-CTD/td-p/656/ ?
If this doesn't help, please open your own thread with the following information
