Hi! I need help! Does anybody know how to resolve this issue? I bought a brand new computer and my shadows are very pixelated, I even lowered settings but nothing helped. My graphic card is this one: AMD Radeon RX Vega 11 Graphics. I use windows 10. Thanks in advance!
@TheSimsDreamix The Radeon RX Vega 11 is strong by the standards of integrated cards. But it's not going to perform at the same level as the dedicated cards necessary to run all expansion packs at high settings. Depending on which EPs you've installed—Pets and Seasons are the most demanding, followed by ITF and IP—you could end up overworking your card.
The pixelated shadows are another issue, though. The problem seems to be unavoidable to some extent on many cards, especially AMD products. But it might help somewhat to get your card recognized and address the texture memory override that you're probably seeing. Please paste the first 40 or so lines of your deviceconfig here (be sure to delete the machine and usernames, if you'd rather not share).
By the way, it might not be an issue, but it's worth checking your in-game frame rates. TS3 has no (working) fps limiter of its own, so you might need to use an outside tool. While in-game, bring up the cheat connsole (crtl-shift-c) and enter "fps on" without the quotes, and a number will appear in the upper right corner. It should never go above 60, or the likely refresh rate of your monitor. ("fps off" wll make the number disappear.) If you're seeing high numbers or wild fluctuations, it might be worth using an app like RivaTuner Statistics Server to cap fps.
@puzzlezaddict thank you so much for the quick reply!
This is my config:
=== Application info ===
Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 5 GPU Memory: 1 CPU: 4 RAM: 4 CPU Speed: 3593 Threading: 3
Adjusted CPU: 4391 RAM: 7094 Adjusted RAM: 6582 Cores: 8
=== Machine info ===
OS version: Windows 8 6.2.9200
OS prod type: 0
OS major ver: 6
OS minor ver: 2
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: AuthenticAMD
Brand: AMD Ryzen 5 2400G with Radeon Vega Graphics
Family: 15
Model: 1
Cores: 8
HT: 0
x64: 0
Memory: 7094MB
Free memory: 4695MB
User: Korisnik
Computer: DESKTOP-AR1FCN2
=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon(TM) RX Vega 11 Graphics
Name (database): AMD Radeon(TM) RX Vega 11 Graphics [Found: 0, Matched: 0]
Vendor: ATI
Chipset: Vendor: 1002, Device: 15dd, Board: 15dd1002, Chipset: 00c6
Driver: aticfx32.dll, Version: 23.20.817.0, GUID: D7B71EE2-569D-11CF-B273-EC367DC2DA35
Driver version: 0
Monitor: \\.\DISPLAY1
Texture memory: 32MB <<OVERRIDE>>
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
I will check my game and see what frame rate is. Thanks!
@puzzlezaddict hello again! I just checked my frame rate (it was on default in settings so i put on 60) and well numbers varied, it went to 20 to 140, depending if i were on town view or in Sims' house...
@TheSimsDreamix Alright, you're definitely getting the 32 MB texture memory override, which is easy to fix. You'll need to go into Program Files (x86)\Origin Games\The Sims 3\Game\Bin (the path will look slightly different if you have a disc or Steam install) and find the file called graphicsrules.sgr. Copy this file somewhere safe, just in case. Then open it and find this entry, 8-10 lines down:
if ($textureMemory == 0)
seti textureMemory 32
setb textureMemorySizeOK false
Change it to:
if ($textureMemory == 0)
seti textureMemory 1024
# setb textureMemorySizeOK false
(The value should match your card's VRAM, but since TS3 can only use 800 MB, any number above that is fine.)
You might also benefit from forcing recognition of your graphics card, but that's not something I'm comfortable helping people do yet. If you're interested, though, I can ask someone with more technical expertise to walk you through it when he has time.
For the frame rate issue, you definitely should install RTSS and cap fps at 60. Please see the description and illustration in the link below, although it's for the previous version of RTSS. Keep in mind that if you have an Origin/1.69 install, you'll need to use TS3.exe to set up the profile, but for a disc or Steam install, you'll want TS3w.exe (with the "w").
https://forums.thesims.com/en_US/discussion/comment/16227429#Comment_16227429
Edit to clarify: The fps limiter in TS3's game options is completely useless. That's why an outside tool is needed.
Thank you! I changed it.
And yes, I'm interested in forcing recognition of my graphics, because the fisrt time I started the game it said "unable to recognize your graphic card".
And is this RTSS you are talking about?
[Edit: removed download link] -puzzlezaddict
Thanks again 🙂
@TheSimsDreamix Yes, that's exactly the one you want. I did remove the link, though, because it's a direct download link to a third-party site. (You're fine, but others who come across this thread might not want the download to start automatically.)
As for the card recognition... @igazor? A little help over here, please, when you have time?
Umh, so, I downloaded the program and when I tried to open it this message appears... what to do? 😕
Are you certain that you selected the most recent, fully released 7.1.0 version? And, this might not be it, but have you since restarted your computer?
