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KiidDior's avatar
KiidDior
2 years ago
Solved

My Sims 3 Wont Open pls help

When I was a kid i used to love the sims 3 and would play it for hours on my laptop. Now that I am older and finally have a gaming pc that should be able to run the sims 3 it won't let me. I will pre...
pc
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @KiidDior  Thanks, and your dxdiag shows that you're not currently seeing the Alder Lake issue.  I believe you would if you got far enough and didn't use one of the Alder Lake workarounds, but at the moment, the launcher is throwing the error, not Sims 3 itself.

    To be thorough, because the error in your dxdiag references a component of Windows, please run a couple of basic checks of your Windows system files:

    • Hit Windows key-X
    • Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
    • Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
    • The system will start validating soon. If it throws an error, please list it here
    • After it reaches 100%, hit Windows key-X again
    • Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
    • Inside the window, copy and paste “sfc /scannow” without quotes, and enter
    • Post the message you receive here

    Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates.  If any install, restart again afterwards.

    The error specifically references .NET, so please uninstall and reinstall .NET Framework 3.5.  Hit Windows key-R, enter "appwiz.cpl" without quotes, click "Turn Windows features on or off," and check the filled-in box next to .NET 3.5.  Restart your computer and repeat, except this time, check the now-empty box to reinstall, and restart.  If the box is already empty, you can simply install .NET 3.5 and restart.

    If the above doesn't help, please look for new errors in the Reliability Monitor.  Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.

    Look for an error that happened at exactly the time of your most recent attempt to launch Sims 3, specifically after reinstalling .NET 3.5.  If you find one, double-click it to see more details, then copy that info and paste it into a reply here.  If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@KiidDior  Thanks, and your dxdiag shows that you're not currently seeing the Alder Lake issue.  I believe you would if you got far enough and didn't use one of the Alder Lake workarounds, but at the moment, the launcher is throwing the error, not Sims 3 itself.

To be thorough, because the error in your dxdiag references a component of Windows, please run a couple of basic checks of your Windows system files:

  • Hit Windows key-X
  • Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
  • Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
  • The system will start validating soon. If it throws an error, please list it here
  • After it reaches 100%, hit Windows key-X again
  • Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
  • Inside the window, copy and paste “sfc /scannow” without quotes, and enter
  • Post the message you receive here

Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates.  If any install, restart again afterwards.

The error specifically references .NET, so please uninstall and reinstall .NET Framework 3.5.  Hit Windows key-R, enter "appwiz.cpl" without quotes, click "Turn Windows features on or off," and check the filled-in box next to .NET 3.5.  Restart your computer and repeat, except this time, check the now-empty box to reinstall, and restart.  If the box is already empty, you can simply install .NET 3.5 and restart.

If the above doesn't help, please look for new errors in the Reliability Monitor.  Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.

Look for an error that happened at exactly the time of your most recent attempt to launch Sims 3, specifically after reinstalling .NET 3.5.  If you find one, double-click it to see more details, then copy that info and paste it into a reply here.  If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.

  • KiidDior's avatar
    KiidDior
    2 years ago
    @puzzlezaddict When i enter the command I get this error
    "Error: 740

    Elevated permissions are required to run DISM.
    Use an elevated command prompt to complete these tasks."
  • KiidDior's avatar
    KiidDior
    2 years ago

    nvm I ran it as an administrator and followed the directions you gave me, here is the message I got

    "Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files and successfully repaired them.
    For online repairs, details are included in the CBS log file located at
    windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
    repairs, details are included in the log file provided by the /OFFLOGFILE flag."

  • KiidDior's avatar
    KiidDior
    2 years ago

    OMG IT WORKED!! You are such a life saver, thank you so much!

  • OtherTed's avatar
    OtherTed
    2 years ago

    Just wanted to add my thanks.  I was having the same issue, but this worked like a charm.

  • EclipticSoulWol's avatar
    EclipticSoulWol
    2 years ago

    Hi sorry to bother you, but Ive been having the same problem for a month now. I did everything you said here and my game is still refusing to launch. This was the message I got from my most recent failed attempt after reinstalling NET 3.5 

    Faulting application name: TS3.exe, version: 0.2.0.32, time stamp: 0x568d4bac
    Faulting module name: TS3.exe, version: 0.2.0.32, time stamp: 0x568d4bac
    Exception code: 0xc0000094
    Fault offset: 0x005511f2
    Faulting process id: 0x0x5064
    Faulting application start time: 0x0x1DA701F635A3FEF
    Faulting application path: C:\Program Files\EA Games\The Sims 3\Game\Bin\TS3.exe
    Faulting module path: C:\Program Files\EA Games\The Sims 3\Game\Bin\TS3.exe
    Report Id: e9873390-8167-4a62-a902-dbacaaa7c7e3
    Faulting package full name:
    Faulting package-relative application ID:

      • EclipticSoulWol's avatar
        EclipticSoulWol
        2 years ago

        I tried this and I received the following error without quotes: 

        " Failed to patch executable! 

        Error: 

        System.IO.IOException: The process cannot access the file 'C:/Program Files/EA Games/The Sims 3/Game/Bin/IntelFix.dll' because it is being used by another process

        at System.IO._Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.InternalCopy(String sourceFileName, String destFileName, Boolean overwrite, Boolean chectHost)

         at AlderLakePatcher.Program.Main() in C:/Users/Dutchess/source/repos/AlderLakePatch/AlderLakePatch/Program.cs:line 45 "

                                                        

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