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Anonymous's avatar
Anonymous
12 years ago
Approved

Need help finding Sims 3 purchase

I purchased the Sims 3 starter pack and recieved an email saying I would be able to download the games on Origin via the My Games tab. After downloading Origin, my games are not in the My Games tabs. Where can I get access to them? I would like to start playing the game I purchased.

8 Replies

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    try log out of origin and back in to origin this can get the games to refresh/reload

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I logged out of Origin client and logged back in and they still aren't there. If I go to order history, it says that they are completed and purchased. I just can't find them anywhere.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    i bought the bundle  with  hidden springs ,  monte video ,  and  a  chocolate fountain and it made me enter my key on the sims3.com ( even tho i bought them off origin) .  However ,  after they showed up in my Sims3.com purchase history, every  time  i  click  download they dont do anything except the origin application is selected and the screen switches to  Origin, but NOTHING happens on origin

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I have no purchase history on Sims3.com I bought them off of Origin

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    @paws509 wrote:

    I have no purchase history on Sims3.com I bought them off of Origin


    the games bought in origin are downloaded from orign once regestired in orign they auto regestir for you on the sims 3 account your origin account and the sims 3 ccount use the same email and password

    The Game does not show up in Origin to download

    • Log out of the Origin client and back in
    • Make sure you're running the latest version of Origin.  <--right click the orign shortcut on the desktop click open if there are update sit will let you know let it update then log back in with your account details
    • Try the steps described here: Purchased download not visible in Origin
  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    worlds even if bought in origin or on a disk are downloaded from the sims 3 purchase history  

    see if crin's tip will work for you it worked for someone else to download the store worlds that were bought from origin which kept doing the same as yours

    [q]You want to download the worlds, is that right ?

    Try the following, start Origin and click play so that the launcher is running.

    Now go to your purchase history on thesims3.com (or the world websites) and click download [q/]

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Rumbutter-what you said to do worked. The launcher needs to be running ( not origin).  I thought these were Expansion Packs but I guess they are classified as " Worlds "