Forum Discussion

12 years ago

Solved

Never Received Code - solution: The promo code is the Digital Rights code in the email for the free stuff pack

I pre-ordered Sims 3 Island Paradise (PC Download), through Origin Client. I recived both "Order Confirmation" and a "Shipment Confirmation", however, neither contained a serial code. When the game w...

technical issues

Anonymous
12 years ago
Approved
The promo code is the Digital Rights code in the email for the free stuff pack - I checked with EA Customer Service. Hope this helps!

aforamy

Rising Newcomer

12 years ago

I am having the same issue, it still wants to charge me for the stuff pack even though it seems to accept the Digital Rights code as not being invalid. I don't want to go through with the whole transaction and be charged again.

aforamy

Rising Newcomer

12 years ago

Nevermind, just realised it's not valid for the Diesel Stuff pack. They really should've made this clearer, as otherwise I wouldn't have bothered preordering. Pretty displeased about this.

Gingersims
12 years ago
I feel the same way, that's the only one I wanted, I have most of the others, I might get onto them see if they'll do anyhting because they didn't make it clear. If I do, I'll elt you know what they say
- stw1690
  12 years ago
  same problem here !