Forum Discussion
3 years ago
I think I found them all so now what do I do with this information? How do I get them back they say place holder?
puzzlezaddict
3 years agoHero+
@srhiannfayers It's fine that the entries say "placeholder." What you need to do now is contact EA customer support with the order numbers and ask why the corresponding packs aren't on your account. It might take some time if you're not sure which entries correspond to which packs, but if you use the live chat option, a support rep should be able to check each entry in turn and either confirm the pack is in your account or look up why it's been removed.