sorpiu
15 hours agoNewcomer
No 64 Bit on Mac
I have recently bought Sims 3 from a local retailer. I have tried contacting support 2 times but they only told me that it is impossible for them to grant me the mac version since I bought the Window...
sorpiu You're correct, EA support is supposed to grant the 64-bit entitlements when the player already has the 32-bit entitlements for that content. But you'll just have to try asking support again, unfortunately. It might help to link them this master thread, with many replies from EA community managers:
Redeemed Sims 3 codes but wont download as says only available on windows? | EA Forums - 11143008
I contacted EA help again, and they granted me the Mac version this time. Thanks for your answer