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@costalovesit The missing shadows doesn't have anything to do with the unrecognized graphics card directly. And I haven't heard of this problem happening on a Mac, but then again very few Mac users play through Parallels. The only other examples I've seen of missing shadows all happened on Windows systems with newer AMD graphics cards.
In those cases, the fix was to run the "Sims 3 GPU Add-On Support" tool hosted on NexusMods. You'd need to create a (free) account to download it, then you'd run it to edit graphicsrules.sgr. This might not get your graphics chip recognized—I have no idea whether this tool supports ARM Macs—but it makes other changes that restore the shadows for systems with AMD GPUs. In at least two of those cases, it wasn't getting the GPU recognized, which we did by hand, but running this tool that restored the shadows. Point is, you can try it yourself and see whether it helps.
If you don't like the effects, just repair the game, which will restore the .sgr files to their original form.
If you'd like to get your GPU recognized and this tool doesn't accomplish that, please post the first 40 or so lines of deviceconfig, which is in Documents > Electronic Arts > The Sims 3. (Stop when you get to Options.) You can delete your user and computer names, about 20 lines down, but the file doesn't contain any other personal info.
@puzzlezaddictthanks for your help! the tool did not fix the shadow issue ☹️ i just leave the changes that the tool made because i so no difference.
these are the 40 lines of my deviceconfig:
=== Application info ===
Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 5 GPU Memory: 4 CPU: 4 RAM: 4 CPU Speed: 3200 Threading: 3
Adjusted CPU: 3867 RAM: 8186 Adjusted RAM: 7674 Cores: 6
=== Machine info ===
OS version: Windows 8 6.2.9200
OS prod type: 0
OS major ver: 6
OS minor ver: 2
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: Virtual CPU
Brand: Virtual CPU @ 3.20GHz
Family: 15
Model: 4
Cores: 6
HT: 0
x64: 0
Memory: 8186MB
Free memory: 1843MB
User: costa
Computer: ...
=== Graphics device info ===
Number: 0
Name (driver): Parallels Display Adapter (WDDM)
Name (database): Parallels Display Adapter (WDDM) [Found: 0, Matched: 0]
Vendor:
Chipset: Vendor: 344c5250, Device: 353030, Board: 00000000, Chipset: 0000
Driver: prl_umdd.dll, Version: 20.18.1802.53077, GUID: E3FB5CB0-7370-11FA-E5AC-0A27BDC2D935
Driver version: 53077
Monitor: \\.\DISPLAY1
Texture memory: 2048MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
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