I would put this in an EA live support chat, but for some reason that option isn't showing up.
I just subscribed to EA Play, and am trying to add the Sims3 and all its expansions to my library. However, after adding the Sims 3 starter pack, nothing else is able to be added. In the store, all the expansions are priced as normal with no clear option to add to library. When I scroll down an expansion's store page to the "related items" section to see other expansions, I can hover over one of them for an "add to library" option, but when clicked Origin loads for a second and then says that The Sims 3 Starter Pack was added to my library instead. The same occurs for all expansions/packs.
When in my library and looking at the details of the Sims 3, I can go to the expansions tab but only the owned expansions show up, with no option of adding others. When the Sims 3 in right clicked in my library, there's an option to "upgrade edition" which causes Origin to spin for a moment and then say that the Sims 3 Starter Pack has been added to my account, but nothing changes, the Sims 3 is still in my library unchanged, and the option to "upgrade edition" is still there when right clicked.
So now, the Sims 3 on my account is The Sims 3 Starter pack, as well as two expansions that I had redeemed from old physical copies I had.
I have tried restarting Origin, logging out and back in, installing, uninstalling, and reinstalling the Sims 3, and adding expansions to my library through Origin's website and in the Origin application.
